Commercial TSR / Account Associate

David Aplin Recruiting; Windsor; On-site; CAD 50,000 - 60,000; Full time

Job summary

A leading recruiting firm in Windsor is seeking a Commercial TSR / Account Associate. In this full-time, on-site role, you will manage client interactions and support brokers in delivering excellent service. Candidates must have a valid RIBO license and experience in commercial insurance. This position offers competitive salary and benefits, including opportunities to earn commission.

Benefits

Competitive base salary

Extended benefits coverage

Opportunities to earn commission

Paid time off

Education reimbursement

Qualifications

• Valid RIBO license in good standing.
• Experience in commercial insurance, preferably with Surety bonds.
• Knowledge of fleet coverage is a plus.

Responsibilities

• Manage up to 20 client interactions daily.
• Support brokers in providing customer service.
• Process policy changes and handle customer requests.

Skills

Client service

Communication

Interpersonal skills

Work independently

Education

Valid RIBO license

Experience in commercial lines insurance

Job description

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Join a thriving insurance team in Windsor as a Commercial TSR / Account Associate!
This exciting full-time, in-office role offers the opportunity to utilize your insurance expertise while supporting a dedicated team that protects what matters most. If you’re passionate about client service, have a strong background in commercial insurance (surety/transportation/liability experience a bonus!), and are RIBO licensed, this could be your next career move.

Key Responsibilities:

• Manage up to 20 client interactions daily, assisting with marketing and remarketing initiatives
• Support brokers in providing exceptional customer service and managing client account details and requests
• Process policy changes, issue certificates, gather information, and handle customer requests
• Collaborate closely with brokers and internal teams to ensure client needs are met efficiently
• Support the growth and retention of existing accounts while contributing to overall team success

Required Skills & Qualifications:

• Valid RIBO license in good standing
• Proven experience in commercial insurance, bonus if you have experience with Surety bonds!
• Knowledge of fleet coverage is a plus but not mandatory
• Excellent communication and interpersonal skills
• Ability to work independently and effectively in a team setting

Preferred Education & Experience:

• Previous experience in commercial lines insurance
• Familiarity with client service and insurancecoverage solutions

Additional Requirements:

• This is a full-time, on-site role based in Windsor, ON
• Willingness to support a busy team with flexibility as needed

Benefits & Perks:

• Competitive base salary in the range of $50,000 to $60,000
• Extended benefits coverage
• Opportunities to earn commission
• Paid time off
• Education reimbursement available for relevant coursework

If you’re ready to leverage your insurance expertise in a rewarding environment with growth potential, don’t wait — take the next step in your career today! Apply now and make a difference where it truly matters.

At Aplin — together with our brands CompuStaff and Impact Recruitment — we connect great people with great organizations across North America. We believe diverse teams build stronger companies, and we welcome applicants from all backgrounds, experiences, and perspectives. We use AI tools to assist in a fair and efficient matching process, helping our recruiters connect the right people with the right opportunities. To be considered, applicants must be legally entitled to work in Canada, including holding any required permits. Our recruitment services are always free for job seekers.

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