Commercial Sales Support, General Student

DLL; Burlington; Hybrid; CAD 30,000 - 60,000; Part time

Job summary

A leading financial services company in Burlington, Canada, is seeking a Commercial Sales Support, General Student to enhance customer engagement and operational success. This hybrid role involves making outbound calls to introduce customers to digital payment solutions and providing exceptional service. Ideal candidates will have strong communication skills and a willingness to learn. A friendly demeanor and ability to work both independently and in teams are essential. Training and development opportunities are included.

Benefits

Participation in Learning and Development Program

Access to e-learning and skill development courses

Networking opportunities

Exposure to a global company with multiple certifications

Qualifications

• No prior sales experience required, but customer service experience is an asset.
• Strong communication and interpersonal skills.
• Comfortable making outbound calls.
• Professional and courteous demeanor.
• Ability to work independently and as part of a team.

Responsibilities

• Conduct proactive outbound phone calls to offer digital payment solutions.
• Explain benefits of digital payment solutions to customers.
• Maintain accurate records of customer interactions.
• Generate reports and insights from customer data.
• Collaborate with team members to improve outreach strategies.

Skills

Communication skills

Customer service experience

Problem-solving skills

Attention to detail

Interpersonal skills

Outgoing personality

Tools

Excel

Job description

Commercial Sales Support, General Student

As a Commercial Sales Support, General Student , you will support our Sales team where you will help enhance customer engagement and contribute to operational success. The role focuses on connecting with customers, introducing them to digital payment solutions and ensuring a seamless experience through proactive outreach and data analysis. You will build upon your essential communication skills over the phone, work closely with team members to refine outreach strategies, and gain exposure to customer service best practices within a collaborative, dynamic environment.

Find out more about how you can unleash your full potential at DLL

Day to Day

• Conduct proactive outbound phone calls to customers to offer our current customers digital payment solutions
• Explain and promote the benefits of digital payment solutions to customers
• Address customer inquiries and provide exceptional service
• Maintain accurate records of customer interactions and transactions
• Generate reports and insights from customer data
• Collaborate with team members to improve outreach strategies

Essentials

• No prior sales experience required, however customer service / over the phone experience is considered an asset
• Strong communication and interpersonal skills.
• Comfortable making outbound calls
• Professional and courteous demeanor
• Experience with Excel (formulas, filter, Pivot Table) and data management
• Ability to work independently and as part of a team
• Strong problem-solving skills and attention to detail
• Ability to work from home remotely / independently and in a virtual team environment as well as in-office. This position is a hybrid position which would require the student to come into office as required.

“We not only live up to the expectations of our customers for today, but also anticipate their market needs of tomorrow.”

What you will gain

• Participation in the Learning and Development Program while you complete your placement
• Access to e-learning and skill development courses
• Regional and global networking opportunities with members
• Exposure to a global vendor finance company with Great Place to Work certifications in 16 countries

Choose Wellbeing

DLL’s wellbeing ambition is to educate, equip and empower members to build connections, manage their mental, emotional, physical and financial wellness and maintain balance between work and the other priorities that make up their lives.