Commercial P&C Contract Specialist

TD Bank Group; Markham; Hybrid; CAD 79,000 - 112,000; Full time

Job summary

TD Insurance, part of TD Bank Group, seeks a Contract Specialist to support Commercial P&C policy wordings and customer documentation. The role emphasizes building strong internal and external relationships and ensuring compliance with industry practices while contributing to product development and risk management.

You will work under the Commercial Property and Casualty Senior Manager, contributing to end-to-end contract lifecycle, wordings research, and regulatory alignment in a fast-paced,

Qualifications

• 4+ years' General Insurance experience.
• Commercial Insurance Underwriting, Wordings and Contract knowledge.
• Demonstrates strong judgment and relationship building.
• Strong problem-solving and time management skills.
• Excellent interpersonal communication, written and verbal.

Responsibilities

• Develop and maintain commercial P&C contract wordings, endorsements, forms and Coverage Summary Page, including French versions.
• Develop, implement and share training materials related to contracts wordings.
• Build and maintain relationships with internal stakeholders and external partners.
• Support development of new Commercial P&C product and services wordings and customer documentation.
• Analyze coverage in light of regulatory requirements, customer needs, market changes and competitors.
• Stay current on regulatory developments and risk management practices.

Skills

Critical thinking

Financial acumen

Analytical skills

Relationship building

Communication

Job description

Job Details

Work Location: Markham, Ontario, Canada Hours: 35 Line of Business: Product Management Pay Details: $79,100 - $111,700 CAD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description

TD Insurance is part of TD Bank Group, one of Canada’s largest financial institutions. TD Insurance helps protect clients from the ‘accidents of life’ with a wide range of products including credit protection, life, health, travel, home and auto insurance. With more than three million clients, TD Insurance authorized products and services are available online, over the phone, and through a network of more than 1,000 TD Canada Trust branches. In Canada, we have two lines of business, General Insurance and Life and Health. Our General Insurance business is one of the top home and auto insurance groups in Canada and the national leader in group insurance and affinity marketing. Our Life and Health business is the number one provider of critical illness insurance and direct life and health insurance in Canada. At TD Insurance, we are committed to fostering an inclusive, accessible environment. With a Canada-wide workforce of over 4,000 employees and offices in Atlantic Canada, Quebec, Ontario and Alberta, our company is always growing and can help you to grow. TD Insurance offers a stable and dynamic work environment where talent is appreciated and professional development is taken seriously. More than just a job, we offer rewarding careers.

Reporting

Reporting to the Commercial Property and Casualty (P&C) Senior Manager Product and Underwriting Strategy, the Contract Specialist will support the development and maintenance of policy wordings and customer documentation for Commercial P&C products, in line with the industry practice and within our risk appetite to contribute to overall business objectives. The candidate should be customer focused and has the ability to impact and influence. This individual should enjoy operating amidst a dynamic, fast- paced and exciting environment!

Key accountabilities

• Support the development and maintenance of all commercial P&C insurance contract wordings, endorsements, forms, Coverage Summary Page as well as any supportive customer documentation, including their French versions in such a way that it enhances the end-to-end customer experience while achieving business objectives
• Support the development, implementation and understanding of training material related to contracts wordings
• Build and maintain effective relationships with key internal stakeholders and/or external partners
• Support the development of new Commercial P&C product and services wordings and customer documentation
• Support the development, maintain, and analyze coverage comparisons with regulatory requirements, customer needs, market changes, industry standards or main competitors
• Keep current on Commercial P&C emerging trends/developments and grow knowledge of the business, related tools, procedures and techniques
• Develop and maintain a robust understanding of the regulatory requirements, customer, market, and industry
• Maintain a culture of risk management and control, supported by effective processes and guidelines in alignment with risk appetite

Job Requirements

• Strong critical thinking skills, financial acumen, and ability to synthesize large amounts of information into concise, actionable summaries for an executive audience
• 4+ years' General Insurance experience.
• Commercial Insurance Underwriting, Wordings and Contract knowledge and experience
• Demonstrates strong judgment and relationship building skills with a strong ability to make things happen with impact and influence and by nurturing key relationships
• Strong problem-solving skills and the ability to make fact-based recommendations in a timely manner
• Strong organization skills, with the ability to work in a fast-paced environment and manage multiple deadlines and priorities
• Solid knowledge of and ability to gather market intelligence and conduct wordings research, analysis and development
• Solid critical thinking and problem-solving skills
• Excellent interpersonal communication skills (both written and verbal)
• Self-motivated, team player with high energy and ability to work independently

Who We Are

As part of TD Bank Group, one of Canada's largest financial institutions, at TD Insurance, we care for Canadian families, making it easy to get the best advice, protection, and support in their moments of need, always. TD Insurance offers a wide range of products, including General Insurance and Life and Health. Everyday, we strive to make every interaction, product and experience remarkably human and refreshingly simple for more than four million customers who count on us.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.

Additional Information

We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home. Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact. We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process

We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. We look forward to hearing from you!

Language Requirement (Quebec only)

Maîtrise d’une langue autre que le français pour offrir du soutien ou traiter avec des employés ou des collègues qui ont besoin de services et de soutien dans une langue autre que le français.

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Our Values At TD we’re guided by our purpose to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture.

Our Commitment to Diversity, Equity, and Inclusion

At TD, we’re committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported. We’re dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve.

Helping to Make an Impact in Communities – TD Ready Commitment

TD has a long-standing commitment to help drive progress towards a more inclusive and sustainable future. That’s why we launched the TD Ready Commitment in 2018, now a multi-year North American initiative. Under the TD Ready Commitment, we are targeting a total of C$1 billion by 2030 in community giving across four key, interconnected drivers of change: Financial Security, Vibrant Planet, Connected Communities, and Better Health. It’s our goal to help support change, nurture progress, and contribute to making the world a better, more inclusive place for our customers, colleagues, and communities. Learn more: Canada | US | Europe & Asia Pacific