Commercial Mid-Market Leader (Central Region)

CNA Insurance; Toronto; On-site; CAD 140,000 - 190,000; Full time

Job summary

CNA Insurance in Toronto seeks an Officer to lead underwriting excellence for a product line. You will guide strategy, ensure profitability, and oversee risk assessment across teams.

With a minimum of 10 years in underwriting and at least 5 in management, you will mentor staff, collaborate with Risk Control, Actuarial, Claims, and Compliance, and develop strategies for emerging issues. This role emphasizes strong leadership, communication, and use of advanced tools to drive efficiency while

Qualifications

• Bachelor's degree or equivalent in a related field.
• At least 10 years of underwriting experience with 5+ years in a leadership role.
• CIP or other insurance designation is preferred.

Responsibilities

• Implements underwriting strategies and best practices with measurable impact.
• Ensures profitability and growth for a product line through risk assessment and market review.
• Evaluates underwriting performance using financial analysis and communicates results to leadership.
• Leads staff with emphasis on talent development and succession planning.
• Collaborates with Risk Control, Actuarial, Claims, Operations and Compliance to address governance issues.

Skills

Underwriting expertise

Leadership

Strategic thinking

Communication

Industry knowledge

Education

Bachelor's degree in related discipline

CIP designation preferred

Tools

Microsoft Office

Copilot / AI tools

Job description

You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.

Officer position responsible for providing overall underwriting excellence through management for a product line or segment. Ensures effective management and implementation of strategic objectives and policies for a product line or segment, in accordance with the company's strategic plans.

JOB DESCRIPTION

Essential Duties & Responsibilities

• Implements strategic objectives, underwriting strategies and best practices with substantial impact on the short-term success of a product line or segment.
• Ensures the achievement of continued profitability, growth and/or operational efficiencies for a product line or segment through assessment of risk tolerance, market appetite and emerging risk issues.
• Evaluates underwriting performance based on financial analysis. Includes rate, reserve adequacy, operational, planning and product reviews. Provides results to members of the underwriting management team and develops plans to resolve issues.
• Monitors the usage and profitability of alternative pricing programs.
• Drives adherence to underwriting authority delegation, audit criteria and catastrophe management for a product line or segment.
• Collaborates with business partners in Risk Control, Actuarial, Claim, Operations and Compliance to address governance and compliance issues related to underwriting practices.
• Provides guidance and direction in the development of underwriting and training tools.
• May lead, direct and have full management accountability for staff in area of responsibility with an emphasis on talent management and succession planning in accordance with strategic direction.
• May take lead responsibility for the development of underwriting strategies and position papers for emerging issues when assigned.
• May maintain relationships with branches, brokers, agents and customers to assess risk tolerance, market appetite and emerging issues.

Skills, Knowledge And Abilities

• In-depth technical knowledge of underwriting theories and practices within the insurance field.
• Ability to effectively interact and communicate with all levels of external and/or internal business partners within scope of responsibility, team and/or matrix environment.
• Leadership and management skills, demonstrating integrity and professionalism.
• Ability to drive results by identifying, and resolving problems within scope of responsibility.
• Knowledge of the insurance industry, its products and services.
• Strong knowledge of Microsoft Office Suite and other enterprise business tools, including responsible use of AI enabled technologies (such as Copilot or similar) to enhance efficiency, analysis and workflow in accordance with company policies.

Education and Experience

• Bachelor's degree in a related discipline, or equivalent.
• Typically a minimum of 10 years of related work experience, with five years management experience.
• Chartered Insurance Professional (CIP) or other insurance designations preferred.

Please note that this posting is for an existing vacancy.

At CNA, we are committed to providing equal employment opportunities to all employees and applicants. It is our policy to provide equal employment opportunities to employees and applicants based on job-related qualifications and ability to perform a job. If you require an accommodation during the hiring process or upon hire, please inform Human Resources. If a selected applicant requests accommodation during the recruitment process, CNA will consult with the applicant in order to provide suitable accommodation that takes into account the applicant’s accessibility needs.