Commercial Insurance Advisor

BrokerLink; Timmins; On-site; CAD 45,000 - 65,000; Full time

Job summary

An insurance services company in Timmins, ON seeks a Commercial Insurance Advisor to service clients and manage accounts. The successful candidate will provide prompt customer service, process paperwork, and handle renewals. A high school diploma and at least two years of customer service and insurance experience are required. Join their team to work in a flexible environment with numerous benefits.

Benefits

Flexible health and dental insurance benefits

Personal spending allowance

RRSP with company matching

Employee Share Purchase Plan

Competitive compensation with bonus

Paid Time Off starting at 3 weeks vacation

Qualifications

• Two or more years of customer service experience.
• 2 to 3 years of insurance experience.
• RIBO licensed or willing to obtain upon hire.

Responsibilities

• Service Independent Business Unit accounts and write new business.
• Provide prompt service by advising customers and addressing concerns.
• Review and provide processing instructions on all incoming commercial paperwork.
• Prepare documentation for insurers and issue insurance certificates.

Skills

Customer service skills

Conflict resolution

Analytical skills

Organizational skills

MS Office proficiency

Education

High School Diploma and/or Post-Secondary Education

Tools

EPIC

Job description

Being a part of BrokerLink means you live our values: act with integrity, respect others, maintain a customer-driven mindset, strive for excellence, and treat others with generosity. These values drive our diversity and inclusion efforts to ensure a respectful and inclusive work environment.

We want like-minded individuals who provide the highest level of customer service and carry themselves with utmost professionalism.

We invest in your success. Our purpose of “we’re here to help people” motivates us to keep attracting top talent for the long term. There are countless opportunities to grow in an environment that values our most important assets: you, our team members. We have over 200 offices across Canada—ask us about our flexible work arrangements.

Commercial Insurance Advisor – Timmins, ON (Permanent Full Time)

As part of our employee promise, here are some of the many perks of working with us:

• Flexible health and dental insurance benefits package
• Personal spending allowance to invest in a healthy lifestyle
• RRSP – Registered Retirement Savings Plan with company matching
• ESPP – Employee Share Purchase Plan (TSX:IFC) with matching aspect
• Dress for your day – dress according to your daily schedule
• Competitive compensation package with bonus aspect
• Employee discount program, including Apple, Bell, Rogers and more!
• Paid Time Off: Personal days, Volunteer days, Exam/Study Time, Jury Duty, starting at 3 weeks of vacation per year
• Employer recognized as one of Canada’s best employers such as Kincentric 2024

What The Role Entails

• Service Independent Business Unit accounts and write new business
• Provide customers with prompt service by advising, helping customers understand insurance, and addressing concerns
• Review and provide processing instructions on all incoming commercial paperwork
• Assist with quotes, write new business, review existing coverage and update customer file information
• Prepare documentation for insurers, complete applications for new clients, issue insurance certificates
• Review and provide processing instructions on endorsements, and follow up on payments
• Communicate with insurance companies, negotiate with underwriters on customers’ behalf, negotiate renewal of terms, follow up with adjusters on claims status
• Source and obtain additional information requested by the underwriter and complete applications

The Successful Candidate Will Have

• If you feel you have the equivalent skills, please apply*
• High School Diploma and/or Post-Secondary Education
• Two or more years of customer service experience
• 2 to 3 years of insurance experience
• RIBO licensed or willing to obtain upon hire
• Exposure to EPIC is an asset
• Proficient in MS Office – Word, Excel, Outlook
• Excellent customer service skills and adept in conflict resolution
• Demonstrated ability to handle multiple priorities successfully
• Strong analytical and organizational skills
• Excellent verbal and written communication skills

We thank all applicants for their interest, but only those selected for an interview will be contacted.

BrokerLink is committed to providing an accessible environment. Accommodations are available on request for candidates taking part in the selection process.

BrokerLink is committed to creating and maintaining an inclusive environment that embraces our diversities and sees them as our strength! We want to foster a workplace that makes all our team members and customers feel welcome and appreciated.

Discover more about BrokerLink! Visit our new dedicated Webpage – https://www.brokerlink.ca/campaign/discover-brokerlink

At BrokerLink, we value diversity and are committed to creating an inclusive workplace that inspires each of us to be the best we can be. Join our team and make a difference!