Commercial Banking Client Services Specialist (12-Month Contract)

Scotiabank; Victoria; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading Canadian bank is seeking a Client Service Specialist for a 12-month contract in Victoria. This role involves providing exceptional customer support and collaboration with various teams to meet clients' banking needs. Candidates should have 1-3 years of experience in financial services, a degree or equivalent, and strong communication skills. A commitment to accuracy and customer focus is essential, with training provided for onboarding processes.

Qualifications

• 1 to 3 years equivalent work experience in Financial Services or related industry.
• Strong commitment to accuracy and results.
• Flexibility to adapt to various tasks.

Responsibilities

• Resolution of client inquiries and educating customers on processes.
• Deliver quality customer experiences while adhering to SLAs.
• Ensure adherence to regulatory and compliance requirements.

Skills

Customer focus

Strong organizational skills

Interpersonal skills

Strong written and verbal communication skills

Attention to detail

Education

College/University degree or equivalent work experience

Tools

Microsoft Office applications

Job description

A leading Canadian bank is seeking a Client Service Specialist for a 12-month contract in Victoria. This role involves providing exceptional customer support and collaboration with various teams to meet clients' banking needs. Candidates should have 1-3 years of experience in financial services, a degree or equivalent, and strong communication skills. A commitment to accuracy and customer focus is essential, with training provided for onboarding processes.