Commercial Analytics and Insights Lead

Schneider Electric; Richmond; On-site; CAD 120,000 - 179,000; Full time

Benefits offered by this job

Healthcare

401(k) with match

Paid time off

Job summary

Schneider Electric is seeking an Analytics & Insights Lead to support complex customer and utility reporting needs and to partner with Product to design scalable, long-term solutions that shape the roadmap for data and reporting products.

This highly visible, cross-functional role works across Analytics, Product, Customer Success, and external partners, including direct interaction with customers to clarify reporting needs and ensure data outputs meet requirements.

Qualifications

• 2+ years in analytics, data science, or BI roles.
• 2+ years in the EV charging/eMobility space.
• Strong BI experience (Domo preferred).
• Experience supporting enterprise customers or external stakeholders.
• Comfortable working with ambiguity and imperfect data.
• Strong communicator—can explain data tradeoffs clearly.
• Demonstrated ability to handle customer-facing communication, including clarifying requests, gathering requirements, and translating technical data concepts for non-technical audiences.
• Interest in growing toward product management – i.e. translating recurring customer needs into product requirements – is a strong plus.

Responsibilities

• Fulfill complex, short-term reporting requests for utilities and enterprise customers.
• Triangulate data across internal systems (e.g., platform + BI tools).
• Identify patterns in ad hoc requests and document recurring needs as inputs to product requirements.
• Partner with Product to: Define canonical metrics; Validate data models; Inform reporting roadmap decisions; Create interim standardized templates where possible; Improve documentation and data definitions used by internal teams; Help reduce reliance on bespoke reporting over time.
• Serve as a customer-facing analytics resource—responding to questions, clarifying requirements, and communicating insights in a clear, approachable way.

Skills

Analytics experience

EV charging / eMobility

BI tools (Domo)

Customer-facing communication

Requirements gathering

Product-minded

Tools

Domo

Job description

We’re seeking an Analytics & Insights Lead to support complex customer and utility reporting needs while partnering with Product to design scalable, long-term solutions and shape the roadmap for our data and reporting productes. This role plays a critical part in translating bespoke reporting requests into repeatable insights and helping retire manual workflows over time.

This is a highly visible, cross-functional role working across Analytics, Product, Customer Success, and external partners—including direct interaction with customers to clarify reporting needs, explain insights, and ensure alignment on data outputs.

Key Responsibilities

• Fulfill complex, short-term reporting requests for utilities and enterprise customers
• Triangulate data across internal systems (e.g., platform + BI tools)
• Identify patterns in ad hoc requests and document recurring needs as inputs to product requirements
• Partner with Product to:
• Define canonical metrics
• Validate data models
• Inform reporting roadmap decisions
• Create interim standardized templates where possible
• Improve documentation and data definitions used by internal teams
• Help reduce reliance on bespoke reporting over time
• Serve as a customer-facing analytics resource—responding to questions, clarifying requirements, and communicating insights in a clear, approachable way

This role is expected to evolve over time from fulfilling complex reporting requests to owning the product roadmap for standardized insights and reporting – including metric definitions and executive facing analysis – as reporting becomes productized. For the right candide, this is a path toward product management for our data products.

What Success Looks Like

• Fewer “net-new” reporting requests each quarter
• Faster turnaround on remaining requests
• Clear documentation of metrics and definitions
• Seamless handoff of repeatable insights into productized reporting
• A clear, prioritized view of which reporting needs should be built into the product

Qualifications

• 2+ years in analytics, data science, or BI roles
• 2+ years in the EV Charging/eMobility space.
• Strong BI experience (Domo preferred)
• Experience supporting enterprise customers or external stakeholders
• Comfortable working with ambiguity and imperfect data
• Strong communicator—can explain data tradeoffs clearly
• Demonstrated ability to handle customer-facing communication, including clarifying requests, gathering requirements, and translating technical data concepts for non-technical audiences
• Interest in growing toward product management – i.e. translating recurring customer needs into product requirements – is a strong plus

Let us learn about you!

At Schneider, we believe that every employee is a talent who deserves equal opportunities. This means you matter. Every individual needs to feel valued, supported, and treated fairly to do their best work.

Our Total Rewards is our way of saying: “We see you. We value you”. It’s more than just pay and benefits- it’s a meaningful investment in you. It is designed for you to perform, grow, feel safe, and elevate your potential to shine as an impact maker.

For this U.S. based position, the expected pay range is USD 86,400 - USD 129,600 per year. This pay range includes base pay and short-term incentives. The compensation range for this full-time position applies to candidates located within the United States. Our pay ranges are determined by reviewing roles of similar responsibility and level. Within the pay range, individual pay is determined by several factors including performance, knowledge, job-related skills, experience, and relevant education or training.

Schneider Electric is there when it matters most to you

Our Total Rewards package outlines all the benefits and support you’ll enjoy as part of the Schneider Electric team:

Care for Yourself and Your Family. We ensure you feel secure with benefits that help you and your family thrive: medical (with member reward points), dental, vision, and basic life insurance, Benefit Bucks, flexible work arrangements, paid family leaves, well-being programs, 12 holidays per year, and 15 days of paid time off per year.

Invest and Plan Your Future. We help you plan and invest for the future with competitive pay and programs including base salary, incentives, company share ownership, and 401(k) with match.

Grow Your Skills and Career. We support development through performance discussions, global opportunities, the Schneider Career Hub, and learning platforms like Coursera.

Team Up in the Workplace. We encourage collaboration, recognition, sharing your voice, and an inclusive workplace.

Support Your Community. We make a difference through volunteer leave, programs with the Schneider Electric Foundation, youth education initiatives, and military leave benefits.

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

Become an IMPACT Maker with Schneider Electric –

€40 billion global revenue

+9% organic growth

150 000+ employees in 100+ countries

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more…?? How to find,!!!?? You can find..?? https node. The entire phrase inside might include messed Y. but we keep text

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.