Commercial Administration Officer

CU Financial Management Ltd.; Dartmouth; Hybrid; CAD 52,000 - 61,000; Full time

Benefits offered by this job

Culture and team engagement

Competitive compensation

Flexible work arrangements

Employer-paid health & dental plan

Pension with employer match (Defined)

Job summary

East Coast Credit Union is seeking a Full-time Commercial Administration Officer to join our team in Nova Scotia. The role focuses on administering the commercial loan portfolio, performing due diligence, and ensuring compliance with policies and regulatory requirements.

The ideal candidate has 3–5 years in a similar financial role, a Business Administration diploma, and strong communication and detail-oriented skills. Flex time, telework, and a competitive benefit package are available.

Qualifications

• Diploma in Business Administration required.
• 3–5 years of experience in a similar role within the financial industry preferred.
• Strong communication and customer service skills essential.
• Detail-oriented with solid problem-solving abilities.

Responsibilities

• Coordinate the administration and management of all commercial loan files and ensure security documents are complete.
• Conduct due diligence during loan application and renewal, including Credit Bureau reports and PPSA searches.
• Prepare reports, analyze financial statements, and track targets for referrals and deposits.
• Maintain records for annual commercial reviews and ensure timely disclosures and documentation.
• Respond to internal inquiries and assist with new commercial account documentation.

Skills

Communication

Bilingual English/French

Customer service

Self-motivated

Problem solving

Attention to detail

Education

Business Administration diploma

Job description

Job Category: Administration, Risk and Compliance

East Coast Credit Union is seeking a Full-time Commercial Administration Officer to join our team! This permanent position is well suited for an individual with experience in a financial institution and administrative expertise seeking an opportunity in a progressive and innovative organization.

East Coast Credit Union is a community-driven financial institution committed to a better banking model. A credit union is like a bank in many ways, but with cooperative ownership and special focus on people, not profits. We redefine the definition of local and bring Nova Scotians from many regions together with honest lending, savings, and investment products. Be part of an organization committed to fostering growth and empowering individuals on our team and in our East Coast community.

Reporting to the Manager, Commercial Administration, the Commercial Administration Officer is responsible for the assessment, verification, and timely administration of the Commercial Loan Portfolio in accordance with established policies, procedures and regulatory requirements.

We offer...

• Outstanding culture and opportunity to join an engaged and community-focused team.


• Competitive compensation to commensurate with experience ($52,132.28 - $61,332.67 annually) and benefits with performance-based incentives.


• Potential for flexible work arrangements including Flex Time, Telework and compressed work week.


• Generous benefit package including a Flexible Health and Dental Plan (paid 100% by employer) and up to 9% contribution with employer match in the Defined Contribution Pension Plan.


• Tuition reimbursement, training, and personal development.


• Additional employee perks include but not limited to annual wellness credit; reduced rates on employee loans/mortgages and paid volunteer time.

You would...

• Coordinate the administration and management of all commercial loan files; ensure all security documentation is completed in an accurate manner; complete legal opinion/review as required prior to disbursement of proceeds.


• Assist the Business Services team with appropriate due diligence during the loan application and renewal process. Activities may include obtaining and analyzing Credit Bureau reports, PPSA searches, land assessments and other activities.


• Complete bank confirmations and credit references for borrowing accounts as required.


• Review and analyze the financial information received including both interim and annual financial statements; calculates appropriate ratio analyses and profitability analyses.


• Maintain an appropriate system to ensure the timely receipt of all financial statements.


• Prepare reports for the Business Services team; track commercial targets for referrals and deposits as well as fee collection. Ensure adequate maintenance of reports for all programs such as CSBFA, Provincial Small Businesses Initiative, Micro Lending Initiative, Michelin Program.


• Respond to internal commercial inquiries; assist with the preparation of new commercial account documents as requested and ensure proper documentation is complete.


• Administer and maintain records to ensure annual commercial reviews are completed on time.


• Prepare various correspondences including but not limited to credit term letters, year-end statements, member correspondence, and credit references.


• Maintain a current and thorough knowledge of East Coast Credit Union’s commercial products and services.


• Assist and back-up other members of the Administration Department and complete other duties and projects as assigned.


• Completed a certificate or diploma in Business Administration.


• Three to five years’ experience in a similar role, preferably in the financial industry, or an equivalent combination of education and experience.

Strong communication skills; bilingualism (English/French) is a strong asset.

You are...

• Passionate about providing exceptional customer service.


• Self-motivated with a strong work ethic.


• A critical thinker with problem-solving skills.


• Accurate and have a high attention to detail.

Applications will be accepted until: October 21st, 2026.

Please note that all offers of employment are conditional upon the acceptance of an Individual Fidelity Bond Application which includes a criminal check and a credit check.

We wish to thank applicants in advance; only candidates selected for an interview will be contacted.

At East Coast Credit Union, we are passionate about creating a diverse, equitable, and inclusive workplace and believe a diversity of perspectives, experiences and backgrounds benefit our employees, our members, and our communities.

East Coast Credit Union is committed to providing access, equal opportunity, and accommodation for individuals with disabilities. To request accommodation, please contact Human Resources by email at [e-mail] or by phone at 902.464.7107