Commercial Account Manager

Hub International Insurance; Abbotsford; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading North American insurance brokerage is seeking an experienced Insurance Advisor to manage client relationships and provide exceptional service. The ideal candidate should have up to ten years of commercial experience and a Level 2 insurance license. Responsibilities include managing a book of business, interactions with clients, and maintaining accurate electronic files. Competitive salary range of $80,000 to $100,000 plus benefits offered.

Benefits

Room to grow within the organization

Paid day off for your birthday

Paid half a day off for volunteering

Qualifications

• Self-motivated and pro-active individual.
• Up to ten years of experience as an Insurance Advisor.
• Experience with commercial bonding.

Responsibilities

• Manage an entire book of business.
• Interact with commercial clients and maintain professional relationships.
• Provide exceptional client care as primary service contact.

Skills

Strong sense of urgency

Good communication skills

Problem solving skills

Critical thinking

Superior client service

Solutions oriented

Attention to detail

Education

Level 2 insurance license

Tools

HubSpot

Salesforce

Job description

Overview

Hi were HUB!

We are a leading North American insurance brokerage that advises businesses and individuals on how to reach their goals. When you partner with us you’re at the center of a vast network of risk, insurance, employee benefits, retirement, and wealth management specialists that bring clarity to a changing world with tailored solutions and unrelenting advocacy so you’re ready for tomorrow.

The Opportunity

Are you a bright outgoing people‑oriented person who is ready to make an impact? If so this is the CAREER for you!

Responsibilities

• Interact with commercial clients; maintain professional business relationships with new and existing clients and insurers.
• Manage an entire book of business.
• Review and prepare the commercial client files and leads marketing efforts.
• Provide exceptional client care as primary client service contact.
• Respond to client requests directly or indirectly from the Senior Account Manager/Account Executive and/or Marketer; compile information and submit information to appropriate insurance companies and bind coverage where appropriate.
• Participate in formal account reviews; assist in account rounding and work diligently to provide value‑added services for clients.
• Prepare submissions in Policy Works and EPIC.
• Prepare proposals, cover notes, client correspondence, certificates and invoices as per agency standards.
• Assist Account Teams with various administrative functions.
• Review and prioritize all assigned tasks on a daily basis, including company mail and emails.
• Maintain accuracy of electronic files that may be housed in EPIC Policy Works, Certificate Exchange, and physical files as per agency standards.
• Manage marketing of accounts to include new, renewal, and midterm changes.
• Collect data from the client, create an expert submission to be presented, negotiate suitable rates and coverages with company underwriters, present account executives with best programs, and bind coverage.
• Provide training and guidance to new Insurance Advisors on the team.
• Perform other responsibilities as needed.

Qualifications

• Self‑motivated.
• Strong sense of urgency.
• Ability to provide measurable deliverables to Account Managers and clients.
• Up to ten years of commercial experience as an Insurance Advisor.
• Level 2 insurance license.
• Good communication, problem solving, and critical thinking skills.
• Pro‑active and a self‑starter.
• Commercial bonding experience.
• Experience with marketing and assisting with client contacts on accounts within the book of business.
• Confident to work independently without supervision.
• Superior client service, presentation, and interpersonal skills.
• A keen attention to detail.
• Solutions oriented and a critical thinker.
• Work well in a fast‑paced client‑focused environment.
• Motivated to contribute within a team environment.

Salary Expectations

The expected salary range for this position is $80,000 to $100,000 and will be impacted by factors such as the successful candidate’s skills, experience, and working location as well as the specific position’s business line, scope, and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include extended health benefits, disability insurance, RRSP matching, paid‑time‑off benefits, and eligible bonuses and commissions for some positions.

Benefits & Perks

• Room to grow within the organization.
• Lots of company perks, benefits, RRSP matching, and great compensation.
• Paid day off for your birthday to celebrate you.
• Paid half a day off for volunteering in your community.
• Paid day off for your birthday we want to celebrate you!

Why Join HUB

Do you enjoy making friends? We love making friends; join our team of amazing people who all get along and thrive together!

Values & Vision

• Entrepreneurship – We encourage innovation and educated risk‑taking.
• Integrity – We do the right thing every time.
• Teamwork – We work together to maximize results.
• Accountability – We measure and take responsibility for outcomes.
• Service – We serve customers, communities, and colleagues.

Employment Details

Employment Type: Full‑Time

Experience: 5‑7 years of relevant experience

Required Travel: Up to 25%

Required Experience: Manager

Key Skills: Forecasting, Hyperion, Cost Management, Construction Estimating, QlikView, Bus Driving, Analysis Skills, HubSpot, Salesforce, Market Research, Negotiation, Financial Planning

Vacancy: 1

Application Notice

The employment offer is contingent upon completion of a successful background check.

Please note: This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

#LI-POST

#LI-onsite

Department: Sales