Comfort Inn & Suite Valemount is hiring a F/T Front Desk Manager.

1162938 B.C. Ltd dba Comfort Inn & Suite Valemount; Valemount; On-site; CAD 30,000 - 60,000; Full time

Job summary

A hospitality company in Valemount, BC is seeking a Full-Time Front Desk Manager to oversee operational standards and manage budgets. Ideal candidates will have 3-5 years of experience in the accommodation industry and a secondary school completion. Responsibilities include directing staff, managing vendor relationships, and resolving guest complaints. This position offers a wage of $37.00 to $38.00 per hour depending on experience, with a permanent contract.

Qualifications

• Minimum 3-5 years experience in accommodation industry.
• Strong capability in developing operational policies and budgets.

Responsibilities

• Develop and implement operational policies to ensure consistent service standards.
• Prepare and manage budgets, actively monitoring departmental revenues and operating expenses.
• Direct staff operations and establish work schedules.
• Oversee maintenance activities for property quality and safety.
• Negotiate facility usage for meetings and group functions.
• Manage vendor relationships and procurement.
• Recruit and hire personnel for a high-performing front office.
• Resolve guest complaints and provide front desk support.

Skills

Operational policy development

Budget management

Staff scheduling

Vendor management

Guest complaint resolution

Education

Completion of secondary school

Job description

Overview

Comfort Inn & Suite Valemount is hiring a F/T Front Desk Manager.

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Employment Details

• Terms of employment: Full-time, Permanent
• Wage: $37.00–$38.00/hour (depending on experience)
• Number of Positions: 1
• Work Location: 885 Cranberry Lake Road, Valemount, BC V0E 2Z0

Responsibilities

• Develop and implement operational policies to ensure consistent service standards
• Prepare and manage budgets, actively monitoring departmental revenues and operating expenses
• Direct staff operations and establish work schedules to ensure optimal coverage
• Oversee maintenance activities, coordinating repairs and upkeep to ensure property quality and safety
• Negotiate facility usage with clients for meetings and group functions
• Manage vendor relationships and procurement to secure cost-effective procurement of supplies
• Recruit and hire personnel to build and maintain a high-performing front office
• Resolve guest complaints and provide front desk support during peak operational times

Qualifications

• Education: Completion of secondary school is required
• Experience: 3-5 years of related experience in the accommodation industry is required

How to Apply

• Company information: 1162938 B.C. Ltd dba Comfort Inn & Suite Valemount
• Please apply via Email indicated above

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