Columbia Icefield Jasper AB Altitude Food & Beverage Assistant Manager
Pursuit Collection Jasper, AB – Seasonal, full‑time position. Pay is $19 per hour with an annual total of $45,000. The role starts on April 20, 2025 and ends on October 18, 2025.
Responsibilities
- Supervise staff to exceed customer expectations.
- Continuously improve guest and employee experiences, creating a “WOW” experience.
- Resolve on‑spot guest service issues swiftly.
- Ensure food quality meets the guidelines of the Food & Beverage Manager & Executive Chef.
- Assist in recruitment, training, and daily management of staff.
- Implement service standards, procedures, and key notes for guests; clear tables and manage buffet line operation.
- Maintain cleanliness and exemplary food hygiene practices in the Food & Beverage areas.
- Oversee food storage and dining areas to comply with safety regulations and health codes.
- Maintain employee records, ensuring all staff have required Pro‑Serve & Food Safe certifications.
- Assist in achieving revenue and profitability targets.
- Build and sustain a high‑functioning, positive team culture.
- Adapt and improve standards based on guest needs and preferences.
- Train the team to view the restaurant from a guest’s perspective.
- Demonstrate positive body posture and language.
- Prepare daily reports on promotions, dissatisfied guests, and feedback.
- Support all hotel areas, keeping in mind “one guest – one experience.”
Qualifications
- At least 3 years of experience in the food and beverage industry.
- Diploma or degree in hospitality with a focus on food and beverage (asset).
- Proven ability to build relationships and work effectively across all organizational levels.
- Track record of maintaining high standards on and off the floor.
- Effective communicator, able to implement and uphold service standards.
- Strong drive to foster a team‑building environment and create positive guest experiences.
- Attention to detail and quality.
- Leadership demonstrated in a calm, positive, and focused manner.
- All employees must consent to a criminal record check in accordance with the company’s “Always Honest” commitment.
Work Environment
The position is located in the iconic, inspiring Canadian Rockies. You will work in a dynamic, physically demanding environment requiring walking, stair climbing, bending, reaching, and lifting (up to 50 pounds with assistance). The job offers opportunities to meet colleagues from around the world and participate in various team events.
Benefits
- $19.00 per day for housing and meals (based on double occupancy).
- $250 referral bonus for each successful hire referred.
- Free access to Pursuit attractions and 50% off for friends.
- Discounts on hotel stays, dining, and retail.
- Subsidized mental health and wellness resources.
For more information or to apply, contact BJCtalent@pursuitcollection.com.
EEO: Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, colour, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics. Eligible candidates may apply and join our inclusive team.