Collision Customer Service Rep — Auto Body Support Team

Mobile Auto Solutions, LLC; Nanaimo; On-site; CAD 30,000 - 60,000; Full time

Job summary

A regional auto repair company in Nanaimo seeks a Customer Service Representative responsible for delivering exceptional customer experience, scheduling repairs, and managing communications with insurers. Candidates should have a high school diploma and at least a year of customer service experience, preferably in an auto body setting. Compensation ranges from $20 to $24 per hour based on skills and experience.

Qualifications

• 1 year experience in customer service, preferably in auto body environment.
• Strong oral and written communication skills.
• Ability to handle a fast-paced environment.

Responsibilities

• Manage customer communications and relationships.
• Schedule vehicle repair appointments efficiently.
• Ensure timely retrieval of insurance assignments.

Skills

Multitasking ability

Attention to detail

Communication skills

Customer service orientation

Education

High School Diploma

Job description

A regional auto repair company in Nanaimo seeks a Customer Service Representative responsible for delivering exceptional customer experience, scheduling repairs, and managing communications with insurers. Candidates should have a high school diploma and at least a year of customer service experience, preferably in an auto body setting. Compensation ranges from $20 to $24 per hour based on skills and experience.