Coffee Specialist (Full-Time) - BIM Mapleview

Nestlé Nespresso SA; Burlington; On-site; CAD 21,000 - 30,000; Part time

Benefits offered by this job

Quarterly bonus

Free coffee during shifts

Nespresso credit

Exclusive employee discounts

Lifestyle spending account

Excellent training and development

Job summary

Nespresso Canada, a division of Nestlé Canada, is hiring a Part Time Coffee Specialist to join our team. You will be the friendly ambassador, delivering outstanding customer service and driving sales while educating customers on our sustainability initiatives.

In this role you will upsell, contribute to store targets, and provide a memorable brand experience. Flexible hours, daily training, and growth opportunities are offered.

Qualifications

• 1–2 years of experience in a fast-paced retail/selling environment with a high volume of customers.
• Demonstrated excellence in sales and customer service.
• Able to stand for extended periods and lift up to 23 kg.

Responsibilities

• Act as an ambassador of the Nespresso brand and deliver exceptional customer service.
• Drive sales and achieve individual and store targets.
• Promote Nespresso’s sustainability mission and educate customers.

Skills

Sales & customer service

Interpersonal skills

Time management

Coffee enthusiasm

Job description

REIMAGINE WHAT COFFEE CAN BE.... REIMAGINE WHAT YOU CAN BECOME

We believe that we can elevate the world of coffee to drive a positive impact and be a force for good which shapes lives and landscapes for the better.

By caring for one another, our farmers, suppliers, and the communities we work with, we can make sure every customer has the best possible experience.

At Nespresso boutiques, we create warm welcomes and new experiences for our customers and our colleagues. Our shared sense of passion and purpose means we love to create meaningful moments and make a positive impact. Our supportive, inclusive culture encourages curiosity, creativity, recognition and career development.

Here’s why we think you should choose us:

• Competitive wage ($18.75/h) + quarterly bonus
• At Nestle Canada, we are committed to transparency and fairness in our compensation and job posting practices. This position offers a competitive salary within the range specified above
• Free coffee machine+Monthly Nespresso credit
• Exclusive employee discounts
• Lifestyle Spending Account
• Excellent training and development programs
• Growth opportunities
• Free unlimited coffee during working shifts
• And much more!!

Position Summary

We are looking for a Part Time Coffee Specialist to join our team! This position is an existing vacancy. This role will be responsible for acting as an ambassador of the Nespresso brand while delivering exceptional customer service, driving sales and achieving sales targets.

A day in the life

• Enthusiastically engaging in daily briefings in order to understand key objectives and meet deliverables;
• Engaging in coaching sessions with team leaders and actively pursuing opportunities to upsell, approach customers, reinforce our brand message, and meet both individual and store goals.
• Delivering the best customer experience by levering product knowledge and enthusiasm for the brand;
• Creating positive brand experience for all stakeholders;
• Promoting Nespresso’s sustainability mission by educating customers and prospects.

What will make you successful

• Passionate about coffee, sustainability, and eager to expand your knowledge of Nespresso coffees.
• 1-2 years of experience in a fast-paced retail/selling environment with a high volume of customers.
• Demonstrated excellence in sales and customer service
• Effective time management and interpersonal skills
• Ability to stand for an entire working day and to repeatedly lift a maximum of 23 kgs.

Nestlé Canada is an equal-opportunity employer. The principles of diversity, equity, inclusion, and accessibility are vital to how we operate. We strive to foster a respectful and supportive environment where individuals feel valued and empowered to contribute and succeed.

If you are invited to participate in the recruitment process and require an accommodation, please inform Human Resources. Nestlé will work with you to ensure full participation.

Candidates will be considered as they apply.

Nespresso Canada, a division of Nestle Canada!

#Nespresso