cocktail waiter / waitress

Riverport Tavern; Sarnia; On-site; CAD 30,000 - 60,000; Full time

Job summary

A local restaurant in Sarnia is seeking a server to work in a fast-paced environment. Responsibilities include greeting patrons, serving food and beverages, and addressing customer inquiries. Candidates must have the Smart Serve certification and be available for flexible shifts. This position requires excellent communication and teamwork skills, along with a dedication to customer service.

Qualifications

• Must be of legal age to mix and serve alcoholic beverages.
• Smart Serve certification required.
• Food and Beverage Server Training certification preferred.

Responsibilities

• Greet patrons, present menus, make recommendations, and answer questions regarding food and beverages.
• Serve food and beverages and take orders.
• Address customers' complaints or concerns.

Skills

Excellent oral communication

Team player

Education

No degree, certificate or diploma

Tools

Electronic cash register

Job description

• Work Term : Permanent
• Work Language : English
• Hours : 10 to 20 hours per week
• Education : No degree, certificate or diploma
• Experience : Will train

Work site environment

• Noisy

Work setting

• Restaurant
• Urban area
• Pub
• Hotel, motel, resort

Tasks

• Must be of legal age to mix and serve alcoholic beverages
• Address customers' complaints or concerns
• Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings
• Describe menu items including daily specials for customers
• Enforce provincial / territorial liquor legislation and regulations
• Clear and clean tables, trays and chairs
• Greet patrons, present menus, make recommendations and answer questions regarding food and beverages
• Serve food and beverages
• Take orders and relay to kitchen and bar staff
• Assist clients / guests with special needs
• Provide customer service

Certificates, licences, memberships, and courses

• Smart Serve
• Food and Beverage Server Training

Computer and technology knowledge

• Electronic cash register

Transportation / travel information

• Public transportation is available

Work conditions and physical capabilities

• Bending, crouching, kneeling
• Fast-paced environment
• Physically demanding
• Standing for extended periods
• Work under pressure

Weight handling

• Up to 9 kg (20 lbs)

Own tools / equipment

• Uniform

Personal suitability

• Excellent oral communication
• Team player

Screening questions

• Are you authorized to work in Canada?
• Are you available for shift or on-call work?
• Are you available to start on the date listed in the job posting?
• Do you have experience working in this field?
• Do you have the above-indicated required certifications?