Cocktail Server Beverage

Hard Rock International; Ottawa; On-site; CAD 30,000 - 60,000; Full time

Job summary

A premier entertainment venue in Ottawa is seeking a dedicated guest service professional. Responsibilities include taking orders, handling payments, and providing exceptional guest experiences. Candidates must be at least 21 years old, possess prior experience in a similar setting, and be comfortable working in a loud environment. This position offers a vibrant atmosphere and the opportunity to engage with diverse clientele.

Qualifications

• Must be at least 21 years of age.
• At least 1 year work experience in similar setting helpful.
• Previous money handling skills preferred.
• Computer skills a plus.
• Must be able to stand for long periods of time and work in a loud environment.

Responsibilities

• Taking guests orders.
• Handling cash & other forms of payment.
• Making proficient sales transactions using a point-of-sale system.
• Demonstrating responsible alcohol service.
• Creating memorable experiences.

Education

High School diploma or equivalent preferred

Job description

Overview

As the latest jewel in the renowned Hard Rock crown this exceptional venue is set to redefine entertainment and hospitality in Canadas capital city.

Boasting a prime location Hard Rock Hotel & Casino Ottawa will be a stunning fusion of contemporary style and timeless rock n roll flair. The moment you step inside youll be transported into a world of music memorabilia and non-stop excitement.

Are you ready to experience the ultimate rock star treatment in the heart of Ottawa Let the countdown begin!

Responsibilities

• Taking guests orders
• Handling cash & other forms of payment
• Making proficient sales transactions - using a point-of-sale system
• Properly checks I.D.s for guests who appear to be under 30 years old
• Demonstrating responsible alcohol service
• Demonstrating impeccable product knowledge
• Suggestive selling - using proven techniques
• Answering questions - accurately and politely
• Satisfying any / all needs of the guests - regularly double checking back with guests throughout their experience
• Maintaining a clean & organized section including pre-bussing & table maintenance
• Performing opening closing & side duties setting up / breaking down station refilling condiments cleaning ashtrays etc
• Demonstrating knowledge of all table / station numbers
• Directing guests to areas & restrooms
• Creating memorable experiences
• Entertaining guests with AMPLIFIED SERVICE
• Lives the Brand

Qualifications

• Must be at least 21 years of age
• High School diploma or equivalent preferred.
• At least 1 year work experience in similar setting helpful.
• Previous money handling skills preferred.
• Computer skills a plus
• Must be able to stand for long periods of time and work in a loud environment.

Physical Demands

• Ability to stand and sit for extended periods of time.
• Ability to walk distances.
• The employee must frequently lift / push / pull and / or move up to 50 pounds.

Working Conditions

• Duties and responsibilities are typically performed in a highly regulated and controlled environment but there will be times where you will need to be on the Casino Floor to complete job functions as outlined or pass through this area. On the Casino Floor you may be exposed to casino-related environmental factors including but not limited to excessive noise.

Closing

Hard Rock Ottawa values diversity and is an equal opportunity employer. We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.

If you require accommodation to apply or if selected to participate in an assessment processplease advise Human Resources.

We thank all candidates for their interest however only those being considered for an interview will be contacted.

Additional Details

Hard Rock International is an equal opportunity employer. We live our motto LOVE ALL SERVE ALL and strive to foster an inclusive workplace culture for every team member.

We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.

Please contact Human Resources at if you require accommodation at any time throughout the hire process.

Key Skills

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Employment Type: Unclear

Experience: years

Vacancy: 1