Club GM & COO - Member Experience Leader

GGA Partners; Vancouver; On-site; CAD 150,000 - 200,000; Full time

Job summary

A prestigious sports club in Vancouver is seeking a General Manager / Chief Operating Officer to oversee operations and ensure exceptional member experiences. The ideal candidate will possess strong leadership skills, financial acumen, and a commitment to fostering a welcoming environment. This full-time position offers the opportunity to shape the club's strategic direction and promote operational excellence.

Qualifications

• Demonstrated success as a General Manager, COO, or equivalent at a member-oriented club.
• Experience engaging with a board of directors.
• Strong verbal and written communication skills.

Responsibilities

• Lead the oversight of all Club operations.
• Drive operational improvements across club functions.
• Advance Jericho's transition to a best-practice governance model.

Skills

Leadership

Financial Planning

Strategic Thinking

Relationship Management

Operational Excellence

Education

Bachelor's degree in business, hospitality, or related field

Job description

A prestigious sports club in Vancouver is seeking a General Manager / Chief Operating Officer to oversee operations and ensure exceptional member experiences. The ideal candidate will possess strong leadership skills, financial acumen, and a commitment to fostering a welcoming environment. This full-time position offers the opportunity to shape the club's strategic direction and promote operational excellence.