Club Attendant - Ottawa Lansdowne Park

GoodLife Fitness; Ottawa; On-site; CAD 15,000 - 17,000; Full time

Benefits offered by this job

Free fitness membership

Total rewards package

Training and development

Job summary

GoodLife Fitness is seeking a Club Attendant in Ottawa to maintain a clean, safe and welcoming club environment for all members. You will help with towel services, restocking supplies and daily upkeep while ensuring equipment and changerooms are properly maintained.

In this role you will greet members, answer questions, and collaborate with team members to deliver an exceptional experience. A strong work ethic, independence and excellent organization are essential.

Qualifications

• CPR-AED certification required.
• Demonstrated teamwork and customer-focused approach.
• Able to work independently with strong organizational skills.

Responsibilities

• Keep the club clean, safe and ready for members.
• Assist with towel service, supplies and restocking.
• Report maintenance needs and perform cleaning duties as scheduled.
• Engage with members in a friendly, professional manner and direct questions as needed.
• Participate in ongoing training and team meetings.

Skills

CPR-AED

Teamwork

Proactive

Time management

Approachability

Independence

Organization

Initiative

Cultural fit

Communication

Job description

CLUB ATTENDANT

Who is a Club Attendant?

The Club Attendant isresponsiblefor providing a clean, safe and friendly in-Club experience for all Members.

What will you be doing?

Club Readiness: Ensure the Club is clean, tidy and Member ready at all times through performing the following duties:

• Thoroughly clean all equipment; immediately report any maintenanceneeds.
• Wash, dry and fold towels to keep up with Member demand.
• Ensure that all consumable supplies are stocked at all times, e.g., paper towels, shampoo/ conditioner etc.
• Empty all garbage cans in the Club.
• Ensure changerooms are maintained, cleaned and ready for Member use
• Maintain surfaces based on seasonal needs
• Unload supplies and stock shelves as required.
• Complete regular Pool/Whirlpool checks (where applicable/as required).
• Maintain tanningroom and bed cleanliness; immediately report maintenanceneeds.
• Perform other cleaning duties as required

Member Experience : In addition to the duties listed above, the Club Attendant is responsible to enhance the Member Experience through positive interactions while on the workout floor

• Acknowledge and greet Members while carrying out duties
• Be Pleasant and Present with every interaction
• Assist members with questions by directing them to the appropriate person as necessary
• Complete any required Learning and attend meetings as required.

Do you have what it takes?

• CPR-A& AED Certification
• Team Contribution: Always helpful to the rest of the team/other teams.Among the first to volunteer to help others succeed. A model of sharing, caring, and cooperation.
• Action Oriented: Puts a lot of effort into their activities. Motivated and takes on challenges with energy. Takes on opportunities or initiatives eagerly and decisively.
• Time Management: Values time and uses their time effectively and efficiently.Concentrates their efforts on the more important priorities. Gets more done in less time than others.Can attend to a broader range of activities.
• Approachability: Is easy to approach and talk to, can be warm, pleasant and gracious.Spends the extra effort to put others at ease.Is sensitive to and patient with the interpersonal anxieties of others.Builds rapport well and is a good listener
• Ability to work independently
• Excellent organizational skills
• Ability to take initiative with a sense of urgency
• Ability to fully understand and embrace the company culture
• Communicate effectively and professionally with Associates and Members

What’s in it for you

• Ongoing training and development to ensure a long and successful career path
• Career advancement opportunities
• Competitive Total Rewards Package
• FREE Fitness membership
• Fun and energetic atmosphere to come to every day!

Compensation:

It is expected that the selected candidate will start at a base wage of $17.95. The annual range of expected compensation for the position is $14,500 - $17,000 determined by the expected total number of scheduled hours per year, performance and time in position.

This job posting is for an existing vacancy.

Diversity and Inclusion

At GoodLife Fitness, we are committed to fostering an inclusive, accessible environment, where all employees and members feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. We are committed to meeting the accessibility needs of persons with disabilities in a manner that respects their dignity and that is equitable. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.