Cloud Production Support Engineer | DevOps & Automation

Virtusa; Toronto; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading IT services provider is seeking a proactive IT Production Support Engineer to manage and support critical business applications hosted on AWS and Azure. The ideal candidate will have strong Cloud technology experience, proficiency in Python and Shell scripting, and familiarity with DevOps practices. Responsibilities include providing L2 support, monitoring infrastructure, and automating operational tasks. This role offers the opportunity to collaborate with development and cloud engineering teams in a dynamic environment.

Qualifications

• Strong experience in Cloud technologies like AWS and Azure.
• Hands-on with Python and Shell scripting for automation.
• Knowledge of L1/L2 IT Production Support processes.

Responsibilities

• Provide L2 support for applications on AWS/Azure.
• Monitor infrastructure and troubleshoot issues.
• Automate operational tasks using Python and Shell.

Skills

Cloud technologies (AWS, Azure)

Python

Shell scripting

Jenkins

GitHub Actions

IT Production Support

Tools

Power BI

Cognos

Autosys

Windows Scheduler

Job description

A leading IT services provider is seeking a proactive IT Production Support Engineer to manage and support critical business applications hosted on AWS and Azure. The ideal candidate will have strong Cloud technology experience, proficiency in Python and Shell scripting, and familiarity with DevOps practices. Responsibilities include providing L2 support, monitoring infrastructure, and automating operational tasks. This role offers the opportunity to collaborate with development and cloud engineering teams in a dynamic environment.