Cloud Production Support Engineer – AWS/Azure & Automation

VirtusaPolaris - Virtusa Corporation; Toronto; On-site; CAD 75,000 - 95,000; Full time

Job summary

A leading IT solutions company is seeking a proactive IT Production Support Engineer to manage and support critical applications in Cloud environments. The successful candidate will have strong experience with AWS, Azure, and DevOps practices, along with the ability to troubleshoot CI/CD-related issues. In addition, skills in Python and Shell scripting for automation, along with familiarity with BI tools such as Power BI and Cognos, are essential. This is an excellent opportunity for someone looking to contribute to innovative solutions in the IT space.

Qualifications

• Strong experience with Cloud technologies, preferably AWS and Azure.
• Hands-on experience with Python and Shell scripting for automation.
• Familiarity with incident management processes and ticketing systems.

Responsibilities

• Provide L2 support for applications hosted on AWS/Azure.
• Monitor infrastructure using cloud-native and third-party tools.
• Troubleshoot application and infrastructure issues.

Skills

Cloud technologies (AWS, Azure)

DevOps practices

Python

Shell scripting

Monitoring tools

Incident Management

Tools

Power BI

Cognos

Jenkins

GitHub Actions

Job description

A leading IT solutions company is seeking a proactive IT Production Support Engineer to manage and support critical applications in Cloud environments. The successful candidate will have strong experience with AWS, Azure, and DevOps practices, along with the ability to troubleshoot CI/CD-related issues. In addition, skills in Python and Shell scripting for automation, along with familiarity with BI tools such as Power BI and Cognos, are essential. This is an excellent opportunity for someone looking to contribute to innovative solutions in the IT space.