Cloud Operations Engineer (9986)

Extreme Networks; Toronto; On-site; CAD 90,000 - 120,000; Full time

Job summary

A leading cloud solutions provider in Toronto is seeking a highly skilled Staff Cloud Operations Engineer. In this role, you will be responsible for managing Extreme Cloud products, troubleshooting issues, and ensuring operational excellence. Ideal candidates will have over 5 years of CloudOps/DevOps experience and hands-on skills in AWS, Docker, and Kubernetes. This position offers the opportunity to work within a distributed team across multiple time zones.

Qualifications

• 5+ years of experience in a CloudOps/DevOps role.
• Hands-on experience with public cloud platforms.
• Experience in diagnosing and resolving complex application problems.

Responsibilities

• Manage and maintain Extreme Cloud product and services.
• Troubleshoot Cloud infrastructure/application-related issues.
• Provide 24/7 support for Edge Cloud products and services.

Skills

AWS

Docker

Kubernetes

Terraform

Linux

Networking fundamentals

Elasticsearch

PostgreSQL

Redis

Kafka

RabbitMQ

Education

BS in Computer Science or Engineering

Tools

ArgoCD

Helm

Job description

We are seeking a highly skilled and experienced Staff Cloud Operations Engineer to join our growing Cloud Operations team. In this critical role, you will be responsible for designing, implementing, and optimizing our comprehensive monitoring and alerting strategy across our cloud infrastructure and applications. You will drive proactive identification of issues, ensure system health, and contribute significantly to our operational excellence and reliability goals. We're looking for the best and the brightest 'A' players who want to make a difference doing a job they love.

Responsibilities

• Manage and maintain Extreme Cloud product and services
• Participate in developing the Edge Cloud Support System
• Troubleshoot and follow up on Cloud infrastructure / application related issues
• Participate in continuous cloud service operations with US, EU, and China teams.
• Communicate with Dev/QA as well as external carriers to resolve and prevent issues.
• Improve and implement deployment automation platform for Kubernetes based microservices.
• Improve service availability and scalability through tuning, automation, tools, and process.
• Analyze service performance, identify bottleneck, and provide actionable improvement plans.
• Provide 24* 7 support for Edge Cloud products and services
• Participate in cloud security and compliance implementation.

Ideal Qualifications

• BS level technical degree required; Computer Science or Engineering background preferred.
• 5+ years of experience in aCloudOps/ DevOps role.
• Hands-on experience with AWS or any public cloud (Azure, GCPetc).
• Hands-on experience with container-based architecture and deployment (Docker, Kubernetes.)
• Hands-on experience with deployment automation development (ArgoCD, Terraform, Helm).
• Experience in diagnosing and resolving complex application problems.
• Working Knowledge of Linux, security, and networking fundamentals.
• Working knowledge of Elasticsearch, PostgreSQL, Redis, Ignite, Kafka and RabbitMQ.
• Comfortable working within a distributed team located in multiple time zones.