Cloud Firewall Engineer – 24/7 Security Ops

CDW; Mississauga; On-site; CAD 65,000 - 95,000; Full time

Job summary

CDW is seeking an Analyst – Managed Security Services in Mississauga to provide first-level security support for Network Security and develop expertise. The role emphasizes firewall administration with Palo Alto and Check Point, plus cloud familiarity across AWS, Azure, and GCP.

The candidate will manage firewall policies, IPS configurations, and NAT rules while contributing to security projects. The position requires 1–3 years of firewall administration experience, a related degree or diploma,

Qualifications

• Bachelor's degree or 3-year diploma in IT/Engineering or related field.
• 4 years of Information Technology experience, with 1 year in IT support.

Responsibilities

• Monitor and resolve first-level security support requests. Escalate second-level issues to senior team members.
• Collect and share incident information with clients during and after an incident.
• Identify, record, and escalate SLA breaches and performance trends to leadership.
• Update knowledge base articles to reflect latest procedures.
• Apply Trusted Advisor techniques to build client trust and loyalty.
• Attend training sessions and shadowing activities; obtain industry-related certifications as directed.
• Participate in self-paced training to enhance skills.

Skills

Firewall administration

Palo Alto

Check Point

AWS

Azure

GCP

Policy management

IPS configuration

NAT rules

Incident response

Education

Bachelor's degree or 3-year diploma in IT/Engineering

Job description

CDW is seeking an Analyst – Managed Security Services in Mississauga to provide first-level security support for Network Security and develop expertise. The role emphasizes firewall administration with Palo Alto and Check Point, plus cloud familiarity across AWS, Azure, and GCP.

The candidate will manage firewall policies, IPS configurations, and NAT rules while contributing to security projects. The position requires 1–3 years of firewall administration experience, a related degree or diploma,