Cloud Engineer III

Opti9 Technologies; Ottawa; On-site; CAD 80,000 - 100,000; Full time

Job summary

A trusted cloud solutions provider is looking for a Cloud Engineer III in Ottawa, Ontario. The role involves designing and implementing virtualization environments, managing core infrastructure services, and supporting cloud solutions. Candidates should have 10 years of IT experience and strong skills in Microsoft Hyper-V and VMware. This position offers flexible work options, generous paid time off, and a supportive culture focused on professional development.

Benefits

Flexible work options

Paid time off

Health & dental coverage

Wellness reimbursement

Retirement plan with company match

Professional development opportunities

Qualifications

• 10 years of IT experience with 3+ years in systems engineering.
• Proficiency in Microsoft Hyper-V and SCVMM administration.
• Experience with VMware and storage systems.

Responsibilities

• Design and support virtualization environments across platforms.
• Manage Active Directory and related services.
• Troubleshoot production cloud environments for optimal performance.

Skills

Virtualization expertise

Active Directory management

Scripting with PowerShell

Troubleshooting skills

Education

Bachelor’s degree in Information Technology

Microsoft Certified: Windows Server / Azure Administrator

VMware VCP certification

Tools

Microsoft Hyper-V

VMware vSphere

NetApp storage systems

Job description

Is this you?

Are you an experienced infrastructure professional with deep technical expertise in virtualization, domain management, and storage technologies who thrives in a fast‑paced, client‑focused environment? If so, then this role is right for you!

Who are we?

Glad you asked! Opti9 is a trusted cloud solutions provider committed to delivering industry‑leading, tailored solutions that meet the unique needs of businesses across a wide range of industries. We are a premier Veeam partner, as well as an AWS Premier Consulting Partner and Certified Solution Provider. Our expertise includes managed cloud, backup and replication, disaster recovery, security, and Microsoft 365 solutions. In the public cloud space, we specialize in migration, optimization, transformation, and cloud‑first application consulting.

What sets us apart? A fun, casual, and collaborative culture that embraces fresh ideas, innovation, and a strong customer‑first mindset. At Opti9, we work hard, support each other, and never shy away from a challenge. We believe in balancing results with a positive team spirit—and we’re always on the lookout for authentic, accountable individuals who are ready to grow with us and make an impact.

What would you do?

As a Cloud Engineer III you will be responsible for designing, implementing, and maintaining virtualization environments as well as managing core infrastructure services. Additionally, you will contribute to automation efforts with scripting tools and be part of an on‑call rotation to handle critical incidents.

Key Responsibilities

• Design, implement, and support virtualization environments across Microsoft Hyper‑V and VMware vSphere platforms
• Manage and maintain Active Directory, DNS, DHCP, Group Policy, and related domain services
• Administer and optimize storage platforms, including SAN, and software‑defined storage systems
• Support and troubleshoot production cloud environments, ensuring high availability and optimal performance
• Collaborate with networking, systems, and backup teams to deliver seamless cloud solutions
• Perform capacity planning, patching, and upgrades across hypervisor and storage environments
• Participate in client migrations, onboarding, and infrastructure expansion projects
• Develop and maintain system documentation, operational runbooks, and configuration standards
• Contribute to automation and process improvement initiatives using PowerShell or other scripting tools
• Participate in on‑call rotation and respond to critical incidents as needed

What do you know?

Knowledge and Experience

• 10 years of IT experience with 3+ years of experience in systems engineering, design, and troubleshooting of enterprise Hyper‑V or VMware Cloud
• Strong proficiency with Microsoft Hyper‑V and SCVMM administration and deployment
• Experience with VMware vSphere/ESXi preferred
• Experience with VMware Cloud Director, NSX, and VCF is a plus
• Deep understanding of Active Directory architecture, domain trusts, and authentication services
• Hands‑on experience managing enterprise storage systems (e.g., NetApp, HPE, or similar)
• Familiarity with Windows Server environments, clustering, and performance optimization
• Strong troubleshooting skills across compute, storage, and virtualization layers
• Experience with backup and replication technologies (e.g., Veeam, Zerto) preferred
• Scripting or automation experience with PowerShell, CLI, or infrastructure‑as‑code tools is a plus
• Excellent communication skills and ability to interface with clients and cross‑functional teams
• Ability to work independently with ownership of deployments and escalations
• Ability to mentor team members on troubleshooting, process, and build

Education & Certifications

• Bachelor’s degree in Information Technology, Computer Science, or related field
• Certifications such as Microsoft Certified: Windows Server / Azure Administrator and VMware VCP are a strong plus

What do you get from us?

At Opti9, we believe work should be more than just a job—it should be a place where you feel valued, supported, and excited to grow. When you join our team, here’s what you can expect:

• Flexible Work Options – Enjoy the flexibility of a hybrid schedule with a mix of remote and in‑office work
• Paid Time Off – Generous PTO and paid holidays so you can recharge, take care of what matters, and bring your best self to work
• Health & Dental Coverage – Comprehensive insurance plans to keep you and your family healthy including EAP benefits
• Wellness Reimbursement – An annual benefit to support your physical and mental well‑being, covering a wide range of health‑related expenses
• Retirement Plan with Company Match – Invest in your future with our matched retirement savings program
• Casual, Supportive Culture – We keep things laid‑back but focused, with a strong emphasis on teamwork and accountability
• Recognition & Rewards – We celebrate wins and recognize contributions with regular programs that highlight your impact
• Professional Development – Access learning opportunities, training programs and support for certifications to help you grow your career
• Give Back Together – Participate in group volunteer opportunities and community initiatives that align with our values
• A Place You’ll Want to Be – We’re building a team of great people doing meaningful work—and we have fun doing it

Opti9 provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, service in the military, or any other legally protected characteristic.