Cloud AI Technical Writer

Modular; Canada; Hybrid; CAD 128,000 - 193,000; Full time

Job summary

A pioneering tech company is seeking a Technical Writer to create and maintain documentation for their next-generation AI platform. The role involves collaboration with product and engineering teams to enhance user experience and ensure clear communication of complex technical concepts. Candidates with over 5 years in technical writing and familiarity with AI/ML tools are encouraged to apply. Competitive compensation and flexible work options available in Canada.

Benefits

World-class benefits

Competitive compensation

Team building events

Qualifications

• 5+ years experience writing technical docs for software engineers.
• Strong understanding of major AI/ML tools.
• Curiosity and desire for personal growth.

Responsibilities

• Collaborate with teams to define user experience.
• Experiment with tools to deploy AI models.
• Write and maintain documentation for developer tools.

Skills

Technical writing for software engineers

Cloud platforms (AWS, Azure, GCP)

Understanding of AI/ML tools (e.g., PyTorch)

Excellent writing skills

Effective document design

Tools

Kubernetes

Docker

Job description

About Modular

At Modular, we’re on a mission to revolutionize AI infrastructure by systematically rebuilding the AI software stack from the ground up. Our team, made up of industry leaders and experts, is building cutting‑edge, modular infrastructure that simplifies AI development and deployment. By rethinking the complexities of AI systems, we’re empowering everyone to unlock AI’s full potential and tackle some of the world’s most pressing challenges.

If you’re passionate about shaping the future of AI and creating tools that make a real difference in people’s lives, we want you on our team. You can read about our culture and careers to understand how we work and what we value.

About the Role

Modular is building a next‑generation AI platform that provides unmatched inference speed, hardware portability, and model extensibility. It’s a ground‑up re‑thinking of the infrastructure so developers can build and deploy GenAI on a wide range of hardware (CPUs, GPUs, and more) without vendor lock‑in—no CUDA required. Now that we’ve built the foundation of the infrastructure, we’re expanding into the cloud so users can easily deploy and manage AI applications powered by Modular.

Location

Candidates based in the US or Canada are welcome to apply. To support growth and collaboration, those in earlier career stages work in a hybrid capacity at our Los Altos, CA office (minimum 2 days per week on‑site) with relocation assistance provided for out‑of‑state candidates. Senior members have both in‐office or remote flexibility. All new hires complete onboarding in‑person in our Los Altos, CA office.

What you will do

• Collaborate with the product and engineering teams to define the user experience and identify issues that should be either fixed or documented.


• Experiment with new tools to deploy AI models in the cloud, and then smooth out any friction and proactively answer any questions users might have.


• Write developer guides, concept guides, help docs, tutorials, and other documentation for developer tools and services.


• Maintain existing documentation, including revising documentation to ensure they’re correct, complete, and clear.


• Review the writing of others across various channels (blog posts, marketing pages, developer docs, etc.) to ensure consistent terminology and style.

What you bring to the table

• 5+ years experience writing technical docs for software engineers.


• Experience using cloud platforms and related technologies, such as AWS, Azure, GCP, Kubernetes, Docker, etc.


• A strong understanding of major AI/ML tools and concepts, including PyTorch, LLMs, vLLM, fine‑tuning, etc.


• Excellent writing skills, including the ability to describe complex concepts and procedures both clearly and concisely.


• A knack for effective document design—you’re allergic to “walls of text” and you know how to make pages inviting and easy to scan.


• A strong curiosity and desire for personal growth, with an attitude that seeks to learn through personal exploration and from our customers, team, and industry.

What Modular brings to the table

• Amazing Team.We are a progressive and agile team with some of the industry’s best engineering and product leaders.


• World‑class Benefits.In order to attract the best, we need to offer the best. Premier insurance plans, up to 5% 401k matching, flexible paid time off, and more are available to you! Please note that specific benefit packages may vary based on your location.


• Competitive Compensation.We offer very strong compensation packages, including stock options. We want people to be focused on their best work and believe in tailoring compensation plans to meet the needs of our workforce.


• Team Building Events.We organize regular team onsites and local meetups in Los Altos, CA as well as different cities. Traveling 2-4 times a year is expected for all roles.

Working at Modular will enable you to grow quickly as you work alongside incredibly motivated and talented people who have high standards, possess a growth mindset, and a purpose to truly change the world.

The estimated base salary range for this role to be performed in the US, regardless of the state, is $135,000.00 - $204,000.00 USD. The estimated base salary range for this role to be performed in Canada, regardless of the province, is $128,000.00 - $193,000.00 CAD. The salary for the successful applicant will depend on a variety of permissible, non‑discriminatory job‑related factors, which include but are not limited to education, training, work experience, business needs, or market demands. This range may be modified in the future. The total compensation for a candidate will also include annual target bonus, equity, and benefits, with equity making up a significant portion of your total compensation.

For candidates who fall outside of the listed requirements, we nevertheless encourage you to apply as we may have openings that are lower/higher level than the ones advertised.

Modular is proud to emphasize an equal opportunity, safe environment for people to do their best work. Modular is an affirmative action employer. We are committed to providing equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you require reasonable accommodations to participate in the interview process, please let your recruiter know, and we will work with you to meet your needs in compliance with the ADA.

This employer participates in E‑Verify and will provide the federal government with your Form I‑9 information to confirm that you are authorized to work in the U.S. If E‑Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E‑Verify once you have accepted a job offer and completed the Form I‑9.