Clinical Support Specialist – Respiratory Care

airliquidehr; St. Catharines; On-site; CAD 41,000 - 50,000; Full time

Job summary

Air Liquide Home Healthcare Canada is seeking a Clinical Assistant to support nurses and respiratory therapists, educate patients, and manage referrals on site in St. Catharines.

You will handle scheduling, medical records, and equipment guidance for CPAP and oxygen therapy, while ensuring compliance and quality patient care. The role emphasizes clerical excellence, equipment sanitation, inventory control, and effective communication with patients and healthcare teams, contributing to

Qualifications

• College Certificate or Diploma in Medical Office Administration or medical background preferred.
• Strong data entry skills and computer literacy in Microsoft Office, ERP & Google systems.

Responsibilities

• Assist Nurses and Respiratory Therapists with patient assessments, treatments, and follow-up care.
• Educate patients and caregivers on equipment usage, treatment plans, and health protocols.
• Communicate effectively with patients, families, and healthcare team members.
• Schedule appointments, manage clinical calendars, and coordinate referrals.
• Prepare and organize patient electronic charts, medical records, and clinical documentation.
• Handle general office duties, including answering phones, managing correspondence, and data entry.
• Provide administrative support for CPAP and Home Oxygen therapy programs.
• Maintain, sanitize, and perform preventive care on medical equipment.
• Provide clients with product information, specifically for CPAP equipment.
• Manage clinical inventory, track supplies, and ensure stock levels are maintained.
• Strictly adhere to healthcare regulations, safety protocols, and patient confidentiality standards.
• Participate in team meetings and training to continuously build clinical skills.

Skills

Medical Office Admin

Data entry

Microsoft Office

ERP systems

Google Workspace

Education

Medical Office Administration diploma

Tools

Google Workspace

ERP systems

Job description

Air Liquide Home Healthcare Canada is seeking a Clinical Assistant to support nurses and respiratory therapists, educate patients, and manage referrals on site in St. Catharines.

You will handle scheduling, medical records, and equipment guidance for CPAP and oxygen therapy, while ensuring compliance and quality patient care. The role emphasizes clerical excellence, equipment sanitation, inventory control, and effective communication with patients and healthcare teams, contributing to