Clinical Specialist - Allergan Aesthetics (BC)

AbbVie Inc; Vancouver; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading healthcare firm is seeking an experienced Clinical Specialist to provide in-clinic training and support for aesthetic products. This role requires a strong clinical background and excellent communication skills to facilitate learning and enhance product understanding among healthcare professionals. The ideal candidate will have extensive experience in nursing or clinical settings and be proficient in English. Join us in empowering confidence through advanced aesthetic medicine.

Benefits

Inclusive work environment

Opportunities for career advancement

Supportive team culture

Qualifications

• Minimum of 5 years as RN or NP in a clinical setting.
• Valid driver's license required.
• Proficiency in English, both oral and written.

Responsibilities

• Facilitate 1:1 in-clinic and group-based learning.
• Assess educational needs of injection professionals.
• Support execution of Continuing Medical Education programs.
• Provide expert product knowledge to customers.

Skills

Clinical facilitation

Communication skills

Training

Organizational skills

Education

University degree in clinically based subject

Registered Nurse or Nurse Practitioner

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

CRM tools

Job description

Company Description

At Allergan Aesthetics, an AbbVie company, we develop, manufacture, and market a portfolio of leading aesthetics brands and products. Our aesthetics portfolio includes facial injectables, body contouring, plastics, skin care, and more. Our goal is to consistently provide our customers with innovation, education, exceptional service, and a commitment to excellence, all with a personal touch. For more information, visit https://global.allerganaesthetics.com/. Follow Allergan Aesthetics on LinkedIn.

Joining Allergan Aesthetics (AA), an AbbVie company means you will be part of a team of outstanding professionals dedicated to making a remarkable impact on patients’ lives. AA exists to empower confidence for consumers and customers, creating products and technologies that drive the advancement of aesthetic medicine. We believe in the power of shaping your own life, your own business, your own look – and we continue to evolve our business around the needs of those we serve. United by our shared belief in what we do and a commitment to doing what is right, we bring our best every day to empower confidence.

When choosing your career path, choose to be remarkable.

Job Description

The Clinical Specialist (CS) offers 1:1 in-clinic facilitation and group-based facilitation in an appropriate setting, tailored to educational need and aligned to the injector’s AMI Educational Journey.

• Guides patient and facial assessment aligned to the MD Codes™ and any other relevant Facilitation Program. The CS will also cover related anatomy, ageing and aseptic non-touch technique (ANTT) plus the implementation of injection techniques covered within the relevant AMI Curriculum undertaken. Experienced in consultative patient facilitation, they assess educational need aiming to fill knowledge and skills gaps. Taking the theory learned from the AMI educational programs, they support implementation into practice in the clinical setting on completion of relevant and/or required AMI content. Educational needs will be specific to the individual and based on mutually agreed knowledge/skills gaps. This needs assessment determines the individualized facilitation pathway for each HCP.
• Facilitates learning using approved AMI, and locally relevant, educational materials with an aim to support a standardized, repeatable methodology for patient assessment and treatment planning and for injection procedures related to Allergan Aesthetics brands.
• Supports the in-field execution of Continuing Medical Education programs for BOTOX Cosmetic®/ Juvederm/ SkinVive and any promoted products in the Allergan portfolio that are part of the current Plan of Action (POA). This involves Faculty/Speaker briefings and providing on-site expert product knowledge and approved training techniques, as required.
• Utilizes in-services, programs, rounds, training videos, conventions, and symposia to expand awareness and acceptance of promoted product portfolio.
• Provides expert product knowledge to Customers and AMI Faculty members and appropriately respond to questions, probing to ensure customers have a thorough understanding of our treatments.
• Responsible for assisting management with the training needs of the sales team where required.
• Utilizes AA Customer Relationship Management system to track target lists, log training activities and track educational journeys of injectors. Submits timely reports to CS Manager aligned to achievement of POA goals.
• Communicates effectively with other Clinical Specialists/TM’s nationally to establish priority accounts and travel requirements. Prepares and submits on a timely basis all reports requested by management.

Qualifications

Must Have:

• University degree in a clinically based subject specifically medicine or nursing.
• Registered Nurse, Nurse Practitioner or Medical license in good standing with their Provincial college.
• Ability to drive a motor vehicle with a valid driver’s license.
• Demonstrated expertise working in a clinical capacity as a RN or NP for minimum of 5 years within a hospital or clinic setting.
• Excellent communication skills, proficiency in English language both oral and written.

Preferred:

• Experience within a clinical education role within the pharmaceutical and/or medical device industry and ideally in aesthetics.
• Previous injector experience welcomed.
• Experienced in facilitation/training/coaching including event management, preparation and delivery of workshops and other training solutions.
• Ability to communicate scientific data and clinical coaching instructions with clarity and confidence, to HCPs from any specialty including Dermatology & Plastic Surgery.
• Strong organization skills to prioritize multiple simultaneous demands on time and schedule.
• Strong collaboration with other field-based Allergan Aesthetics stakeholders including Sales and Medical Affairs, along with fellow Clinical Specialist Team members.
• Delivering impactful presentations to groups in 1:1 facilitation, small and large group settings.
• Ability to operate proactively & independently within the guidelines & policies of Allergan Aesthetics with minimal supervision.
• Metrics-driven mindset with experience of tracking activity in a CRM tool.
• Intermediate skills in Microsoft Word, Excel, PowerPoint and Outlook.
• Must be flexible for travel within given territory and with potential for overnight business (up to 30% including some weekends and evening as needed).

Why Allergan Aesthetics?

We believe in the work that we do and together we create the products and technologies that drive the advancement of aesthetic medicine. Our principles are shaped to empower us to deliver on that promise:

• Making your practice our purpose (YPOP)
• Inclusive of all people
• Putting science at the core
• Creating what’s next
• Connecting to patients.

We show up every day, energized by the chance to make a real difference in people’s lives. So, every day is one that counts. Aligning your interests with our imperatives as a business, you always have opportunities to step up and reach higher. So, we foster an inclusive, supportive environment where you’re empowered to ask questions, think big and build on each other's best ideas.

Additional Information

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more: https://www.abbvie.com/join-us/reasonable-accommodations.html