Clinical Solutions Field Specialist

Sysmex Corporation; Canada; Remote; CAD 60,000 - 80,000; Full time

Job summary

A leading global diagnostic company in Canada is seeking a Clinical Solutions Specialist I to support and enhance customer satisfaction with Sysmex products. Ideal candidates will have a medical lab degree along with experience interacting with healthcare clients. This role requires extensive travel and strong communication skills to ensure customers are well-trained and supported. Working knowledge of Sysmex equipment and proficiency in Microsoft Office are essential.

Qualifications

• 1-3 years of experience in the relevant field required.
• Experience working with Canadian healthcare customers.
• Ability to learn new software quickly.

Responsibilities

• Gather and understand customer needs to adapt Sysmex products.
• Co-travel with colleagues to demonstrate analyzers.
• Manage basic customer issues and perform proactive visits.

Skills

Communication skills

Interpersonal skills

Collaboration

Knowledge of Sysmex products

Proficiency in Microsoft Office

Education

Medical lab degree

MLT certification in Hematology or related field

Job description

A leading global diagnostic company in Canada is seeking a Clinical Solutions Specialist I to support and enhance customer satisfaction with Sysmex products. Ideal candidates will have a medical lab degree along with experience interacting with healthcare clients. This role requires extensive travel and strong communication skills to ensure customers are well-trained and supported. Working knowledge of Sysmex equipment and proficiency in Microsoft Office are essential.