Clinical Services Coordinator

Vision Loss Rehabilitation Canada; New Westminster; On-site; CAD 52,000 - 58,000; Full time

Job summary

Vision Loss Rehabilitation Canada (VLRC) is seeking a Clinical Service Coordinator in New Westminster, BC, to support individuals living with vision loss as they transition from hospital to home and community-based rehabilitation services.

The role focuses on case management, care coordination, system navigation, and client advocacy to ensure timely access to rehabilitation, healthcare, and community supports, in collaboration with hospitals and healthcare providers.

Responsibilities

• Coordinate hospital-to-home transitions and ensure timely access to rehabilitation and community supports.
• Serve as the primary point of contact from referral through service delivery, providing case management and care navigation.

Job description

Do you want to make a difference in the lives of Canadians living with vision loss?

Vision Loss Rehabilitation Canada (VLRC) is a national health services organization dedicated to empowering people who are blind or partially sighted to live safely and independently. Our certified specialists provide client-centered rehabilitation, mobility training, and daily living skills programs that help clients build confidence and thrive. We work collaboratively with ophthalmologists, optometrists, and other health care professionals, offering essential care on a referral basis in homes, workplaces, and communities across the country. We value our employees as our greatest asset - and we’re committed to supporting their well-being, professional growth, and work-life balance. Learn more about VLRC at visionlossrehab.ca or call 1-844-887-8572.

Position Title: Clinical Service Coordinator

Location: New Westminster, BC

Status: Full-time, Contract - till March 17, 2028; existing vacancy

Reports To: Manager, Healthcare Operations

Compensation: $38 - $42/ hour

Posting Date: September 3, 2026

Closing Date: October 2, 2026

Why Join VLRC?

This is an opportunity to play a pivotal role in an innovative Hospital-to-Home transition program that improves outcomes for individuals adjusting to vision loss. You will work alongside healthcare providers, rehabilitation specialists, and community partners to help clients regain independence, access critical supports, and successfully navigate life beyond hospital discharge. The role offers meaningful client impact, strong interdisciplinary collaboration, and the opportunity to help shape innovative approaches to integrated rehabilitation care.

I. Position Summary

The Clinical Service Coordinator is responsible for supporting individuals experiencing vision loss as they transition from hospital to home and community-based rehabilitation services. Serving as the primary point of contact from referral through service delivery, this role provides case management, care coordination, system navigation, and client advocacy to ensure individuals receive timely access to rehabilitation, healthcare, and community supports.

Working closely with hospitals, healthcare providers