Clinical Research Coordinator III (CNS)

university health network; Toronto; Hybrid; CAD 85,000 - 156,000; Full time

Job summary

Deloitte Canada is seeking a Manager, Background Check to lead the risk-based due diligence and background screening activities for clients and third parties. You will guide open-source intelligence efforts, enforce quality standards, and coach a diverse team in a hybrid work setting.

The role emphasizes operational excellence, regulatory compliance, and strategic project work to improve service delivery and client experience across the firm’s Background Check program.

Qualifications

• 5+ years of experience in risk management, compliance, investigations, or a related field.
• Proven experience conducting OSINT research and due diligence assessments, synthesizing information from diverse sources.
• Strong work ethic with high attention to detail and commitment to delivering timely, high-quality work.
• Demonstrated people leadership experience in a hybrid work environment.
• Demonstrated agility and adaptability to evolving business priorities.

Responsibilities

• Support day-to-day operations of the Background Check program ensuring timely, high-quality due diligence.
• Perform risk-based background checks and due diligence assessments related to client acceptance and third-party relationships.
• Serve as an escalation resource for complex, sensitive, or high-risk matters requiring enhanced review and risk assessment.
• Monitor productivity, turnaround times, and quality metrics; identify opportunities to improve operational effectiveness.
• Develop and maintain procedures, guidance, training resources, and quality standards to promote consistency and compliance.
• Provide coaching, mentorship, and technical guidance to team members to support their development.
• Contribute to hiring, onboarding, performance review discussions, and other talent management activities.
• Identify opportunities to leverage automation, AI-enabled solutions, and emerging technologies to improve efficiency.
• Support the implementation of regulatory, compliance, and reputational risk requirements.
• Contribute to strategic projects that enhance service delivery and client experience.

Skills

Risk management

Compliance

Due diligence

OSINT

Leadership

Analytical thinking

Adaptability

Hybrid work

Job description

Our Purpose

At Deloitte, our Purpose is to make an impact that matters. We exist to inspire and help our people, organizations, communities, and countries to thrive by building a better future. Our work underpins a prosperous society where people can find meaning and opportunity. It builds consumer and business confidence, empowers organizations to find imaginative ways of deploying capital, enables fair, trusted, and functioning social and economic institutions, and allows our friends, families, and communities to enjoy the quality of life that comes with a sustainable future. And as the largest 100% Canadian-owned and operated professional services firm in our country, we are proud to work alongside our clients to make a positive impact for all Canadians.

• Learn from deep subject matter experts through mentoring and on‑the‑job coaching
• Be encouraged to deepen your technical skills, whatever those may be
• Be part of a firm that leads the way and pushes itself to look like contemporary Canada.

What will your typical day look like?

As a Manager, Background Check, you will:

• Support the day‑to‑day operations of the firm’s Background Check program, helping ensure the timely delivery of high-quality due diligence and risk assessments.
• Perform and review risk‑based background checks and due diligence assessments related to client acceptance, third‑party relationship arrangements and the firm’s corporate development activities.
• Serve as an escalation resource for complex, sensitive, or high‑risk matters requiring enhanced review and risk assessment.
• Monitor productivity, turnaround times, and quality metrics, and identify opportunities to improve operational effectiveness.
• Develop and maintain procedures, guidance, training resources, and quality standards to promote consistency, quality and compliance across the team.
• Provide coaching, mentorship, and technical guidance to team members to support their development and enhance quality outcomes.
• Contribute to hiring, onboarding, performance review discussions, and other talent management activities.
• Identify opportunities to leverage automation, AI‑enabled solutions, and emerging technologies to improve efficiency, quality, and service delivery.
• Support the implementation of regulatory, compliance, and reputational risk requirements by maintaining effective team processes and controls.
• Contribute to strategic projects that enhance service delivery, client experience, and operational effectiveness.

About the team

Deloitte’s Background Check team plays a critical role in protecting the firm’s reputation through risk-based due diligence and background screening of our clients and third parties. Working alongside peer managers, you will lead a high-performing, geographically and culturally diverse team responsible for delivering reliable, timely and high-quality work while driving operational excellence, continuous improvements and stakeholder confidence. Our team strives to protect, preserve and enhance the Deloitte brand and reputation and our people and strengthen the firm’s risk and compliance culture.

Our team strives to protect and enhance the Deloitte brand and reputation, support our people, and strengthen the firm’s risk and compliance culture.

Enough about us, let’s talk about you

You are someone with these required skills, experience & qualifications:

• 5+ years of experience in risk management, compliance, investigations, legal services, regulatory affairs, due diligence, or a related field
• Proven experience conducting open‑source intelligence (OSINT) research and due diligence assessments, synthesizing and analyzing information from diverse sources, identifying relevant risk factors, and applying sound professional judgment to support risk‑based decision making.
• Strong work ethic, high attention to detail and commitment to delivering timely and high quality work, both independently and collaboratively.
• Demonstrated people leadership experience, including developing and training junior team members in a hybrid work environment while fostering a supportive and high‑performing team culture.
• Demonstrated agility and adaptability in responding to evolving business priorities and operating effectively in a fast‑paced, dynamic environment.

It would be great for you to have some of these nice to haves as well:

• Bilingualism (English and French) considered an asset

Total Rewards

The salary range for this position is $85,000 - $156,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people’s unique strengths and contributions and rewarding the value that they deliver. Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people‑first organization. On top of our regular paid vacation days, some examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, firm‑wide closures known as “Deloitte Days”, dedicated days of for learning (known as Development and Innovation Days), flexible work arrangements and a hybrid work structure.

Our promise to our people: Deloitte is where potential comes to life.

Be yourself, and more.

We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance. You shape how we make impact.

Be the leader you want to be

Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.

Have as many careers as you want.

We are uniquely able to offer you new challenges and roles – and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors.

The next step is yours

At Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan , Reconciliation Action Plan and the BlackNorth Initiative .

We encourage you to connect with us at [e-mail] if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or [e-mail] for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis).

When you apply, we will review your application using Deloitte's Global Talent Standards to ensure a consistent recruitment experience. Our recruitment advisors and hiring teams will utilize human screening combined with AI technology to help identify the skills and qualities that matter most to our business, while safeguarding your privacy and using AI responsibly.

Deloitte Canada has 20 offices with representation across most of the country. We acknowledge that Deloitte offices stand on traditional, treaty, and unceded territories in what is now known as Canada. We recognize that Indigenous Peoples have been the caretakers of this land since time immemorial, nurturing its resources and preserving its natural beauty. We acknowledge this land is still home to many First Nations, Inuit, and Métis Peoples, who continue to maintain their deep connection to the land and its sacred teachings. We humbly acknowledge that we are all Treaty people, and we commit to fostering a relationship of respect, collaboration, and stewardship with Indigenous communities in our shared goal of reconciliation and environmental sustainability.