Clinical Pharmacist

Shoppers Drug Mart; Halton Hills; On-site; CAD 60,000 - 100,000; Full time

Benefits offered by this job

Purchase discount program

Flexible schedules

Competitive pay

Online learning through Academy

Job summary

An established industry player is seeking a dedicated Pharmacy Manager to oversee operations and ensure exceptional customer service. This role involves managing pharmacy staff, dispensing medications, and providing consultations to customers and healthcare providers. You will play a crucial part in maintaining compliance with regulations and ensuring a safe work environment. Join a dynamic team that values local ownership and community service, while benefiting from a supportive national brand. If you're passionate about health and wellness, this opportunity is perfect for you.

Qualifications

• Proven ability to drive and build the business, lead by example.
• Strong customer relations skills and a commitment to exceptional service.

Responsibilities

• Manage pharmacy operations, ensuring customer care and compliance.
• Provide consultation and dispense medication as needed.
• Maintain records and control inventory in the dispensary.

Skills

Independent thinking and decision making

Customer service

Problem-solving

Leadership and coaching

Personal computing skills

Education

Pharmacy degree

Tools

Pharmacy systems

Job description

time left to apply End Date: April 17, 2025 (26 days left to apply)

job requisition id R2000549575

Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.

Why this role is important?

SUMMARY:

To manage the operations of the Pharmacy while on duty, including providing consultation to both customers and health care providers, practice to full scope in providing professional services, dispensing medication, and assisting in the maintenance of the dispensary.

DUTIES & RESPONSIBILITIES:

1. Acknowledge all customers approaching the Pharmacy
2. Practice within federal/provincial, regulatory/legal requirements
3. Ensure all privacy requirements are met, including customer confidentiality and consent management
4. Provide counselling on prescriptions, over the counter/behind the counter products
5. Practice to full extent of expanded scope with Professional Services, within your capability
6. Be clearly identifiable to the public
7. Ensure accuracy and appropriateness of all prescriptions dispensed
8. Communicate with other health care professionals within the circle of care to provide customer care
9. Maintain all records required in accordance with legislation, standards of practice, and policy
10. Control access to the dispensary with respect to inventory and patient confidentiality
11. Review and maintain Workflow Queues on a daily basis
12. Regular review of ‘will call’ bins, in accordance with established Standard Operating Procedures
13. Review of stock to identify expired inventory
14. Oversight of current stock levels and medication orders from wholesaler
15. Ensure all requirements for documentation and control of substances under the Controlled Drugs and Substances Act and Regulations are met and reporting to Health Canada and regulatory bodies
16. Ensure entry/pickup workstations, counselling/waiting areas, and work islands reflect an appropriate image of the Pharmacy
17. Involvement with financial reports as appropriate
18. Read and action store communications on in-store web
19. File incident reports when any customer or staff medication or privacy incidents occur

Experience, Skills & Qualifications:

1. Independent thinking and decision making - makes decisions when dealing with issues or problems
2. Plan, coordinate and delegate assignments and provide coaching to Pharmacy colleagues
3. Proven ability to drive and build the business, lead by example and support enterprise programs
4. Commitment to providing exceptional customer service
5. Superior customer relations skills and a strong sense of professionalism
6. Strong problem-solving skills including experience formulating and executing action plans
7. Strong personal computing skills and knowledge of Pharmacy systems a definite asset
8. Ensure all Health & Safety procedures are followed to provide a healthy and safe work environment
9. Complete mandatory training and voluntary continuing education workshops, as needed

Why work in a Shoppers Drug Mart store?

Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied schedules, competitive pay and online learning through Academy.

Take ownership of your work and find more ways to care about your patients, co-workers, customers and community.

Associate Owners in the Shoppers Drug Mart network recognize Canada's diversity as an opportunity to better serve their communities, and strive to reflect the nation’s evolving diversity in the products they sell, the people they hire, and the culture they create in their stores. Accommodation is available upon request for applicants and colleagues with disabilities.

In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

At Shoppers Drug Mart/Pharmaprix, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day.

With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart/Pharmaprix network is more than a great place to shop, it’s a great place to work. We’re committed to building our talented team who champion collaboration, kindness and inclusivity. Join our team, and help recognize a healthy future for your career and for all Canadians.