Clinical Outcomes Specialist - Atlantic Canada

Baxter; Halifax; On-site; CAD 80,000 - 100,000; Full time

Job summary

A healthcare company in Canada seeks a Clinical Outcomes Specialist to provide clinical education and support to hospital customers and sales teams. This role requires 5+ years of clinical experience, a registered nursing designation, and involves significant travel to hospital sites. You will collaborate with various teams to enhance patient care and product integration while delivering presentations on clinical findings.

Qualifications

• Minimum of 5 years of related clinical experience required.
• Experience in an acute care hospital (ICU or Medical/Surgical Floors).
• Bilingual (English/French) is a plus.

Responsibilities

• Provide product education through evaluations and implementations.
• Collaborate with clinical customers on product integration.
• Coordinate implementation of clinical studies focused on patient care.

Skills

Strong collaboration

Verbal communication skills

Written communication skills

Organizational skills

Presentation skills

Education

Registered nursing designation

Allied Health Designation

Tools

Microsoft Excel

Microsoft PowerPoint

Sales software application

Job description

This is whereyour work makes a difference.

At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond.

Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results.

Here, you will find more than just a job—you will find purpose and pride.

THIS IS WHERE you build trust to achieve results

Your Role at Baxter

The Clinical Outcomes Specialist (COS) role supports both our hospital customers as well as our sales team. This role provides both clinical and product education with a focus on helping our customers improve patient care, outcomes, and clinical workflow. This position requires flexibility, the ability to manage multiple priorities, and to collaborate with team members to ensure customer happiness. This role requires weekly travel to hospitals located in the territory three to four days a week including some overnight travel 20% - 30% per quarter depending on projects and the COS’s home base. Some evening/ early morning training or in-services and participation in weekend conferences could also be required in the territory.

• This region is Atlantic Canada which includes Newfoundland, New Brunswick, Nova Scotia, and Prince Edward Island provinces.

Your Team

We're a friendly, collaborative group of people who push each other to do better every day. We find unique strategies to close deals and expand our skills by challenging ourselves and others. Whether out in the field with a partner or tackling challenges with your territory team, you always have camaraderie and support to help accomplish your goals. You will report to the National Associate Director.

What you'll be doing

• Provide product education through planned evaluations and implementations including both onsite at the hospital as well as virtually, using computer technology and/or telephone.
• Collaborate with clinical customers on how to best integrate the use of our products into clinical protocols to reduce adverse patient events like patient deterioration, falls, and pressure injuries.
• This portion of the role is split between our PSS and FLC product portfolios.
• Coordinate and facilitate the implementation of annual Baxter clinical studies focused on patient falls, pressure injuries, and deterioration with customers. This includes collecting and analyzing the data captured, preparing, developing and leading a Power Point presentation that summarizes the findings and results to key clinical leaders including Professional Practice, Quality Teams, Educators, Directors of clinical programs and VP’s responsible for patient care.
• Work closely with the Regional Manager, Account Managers, Specialists and other team members to develop and execute on account plans and sales strategies.
• Record activities and contracts within sales software application and assure that all information remains current and provides enough detail to be useful.
• Travel as the need arises (up to 75% of the time).

What you'll bring

• Minimum of 5 years of related clinical experience is required.
• Registered nursing designation, degree, diploma or equivalent required.
• Allied Health Designation: degree, diploma or equivalent required (Nursing or Allied Health).
• Allied Health includes Physio Therapist, Occupational Therapy, or Respiratory Therapist.
• At least two years of nursing experience at an acute care hospital (ICU, Medical/Surgical Floors).
• Experience working in professional practice, clinical informatics or as a clinical educator is preferred.
• Bilingual (English / French) is a nice to have for this region both oral and written but not required.
• Strong collaboration, verbal and written communication skills
• Computer literate (basic working knowledge of Excel, PowerPoint, and Word).
• Strong presentation skills.
• Strong organizational skills with the ability to manage multiple priorities.
• Previous medical device experience preferred.

Equal Employment Opportunity

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

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