Clinical Operations Manager

Alberta Health Services; City of Leduc; On-site; CAD 60,000 - 80,000; Full time

Job summary

A healthcare service provider is seeking a Manager to oversee home care services in Leduc, Alberta. This role includes managing a multidisciplinary team, ensuring adherence to regulations, and fostering staff development. The ideal candidate has a Bachelor’s degree in a health-related field and at least 5 years of relevant experience. This position offers a competitive salary and the opportunity to make a significant impact on community health.

Qualifications

• Minimum of 5 years of clinical practice or health-related experience required.
• Previous management experience in a health-related field is required.
• Annual membership in good standing with an accredited professional association is required.

Responsibilities

• Manages the day-to-day operations of professional staff.
• Ensures services are delivered in accordance with relevant legislation.
• Monitors and documents staff attendance and performance.

Skills

Leadership

Communication Skills

Resource Management

Client-Centered Care

Team Development

Education

Bachelor’s degree in health-related field

Master’s degree in health-related field

Tools

Microsoft Office

ePeople

ESP

Job description

Your Opportunity

Assisted Living Alberta is dedicated to Enhancing Care in the Community, helping people be healthy, well and independent in their homes and communities. For more information Assisted Living Alberta. Edmonton Zone Continuing Care provides services through five main program areas: Home Living, Supportive Living, Facility Living, Transition Services and Palliative Care. The Manager is responsible for the appropriate delivery of Home Care services by a multidisciplinary team of health care providers to eligible recipients in an assigned geographic area according to zone and provincial policy. There is a strong focus on centered care, the development and monitoring of staff and material resources. Supporting staff individually and within teams is fundamental to this position. Strong communication skills facilitate the internal function of this role and promote and maintain external partnerships essential in the delivery of care. The incumbent will provide strong leadership and mentoring to front-line staff, manage resource allocation within assigned area, and participate in network/program area management processes and meetings.

Description

Resource Management: Manages the day-to-day operations of professional staff at the operations level monitoring the dynamic workload challenges and its effect on budget. Service Delivery: Fosters client centered care, recognizing unique client situations and complexity of care delivery in the community. Monitors effectiveness of contracted services provided by home support agencies and housing operators. Ensures services are delivered in accordance with relevant legislation and Alberta Health Services policies and protocols. Collaborates with staff to resolve complex client/family issues/risk issues. Reports issues to the Program Manager that impact, or have the potential to impact, the network/ program area or the zone. Makes operational decisions within the assigned area of responsibility based on critical review of clinical information, workload data and fiscal resources. Coordination and Communication: Promotes internal and external partnerships enhancing effective communication related to areas of responsibility. Staff Development: Fosters an atmosphere conducive to encouraging and meeting staff development needs and student learning experiences. Attendance and Performance Management: Monitors and documents staff attendance and performance. Provides immediate and constructive feedback while working with the staff to facilitate ongoing quality performance. Recruitment and Orientation: Participates in the recruitment process, from identifying the need to facilitating/providing orientation to newly hired staff.

Job Details

• Transition Company: Assisted Living Alberta
• Classification: Manager
• Union: Exempt
• Unit and Program: Home and Community Care
• Primary Location: Leduc Health Centre
• Location Details: As Per Location
• Negotiable Location: Within Edmonton Zone
• Employee Class: Regular Full Time
• FTE: 1.00
• Posting End Date: 01-DEC-2025
• Date Available: 15-DEC-2025
• Hours per Shift: 7.75
• Length of Shift in weeks: 2
• Shifts per cycle: 10
• Shift Pattern: Days
• Days Off: Saturday/Sunday
• Minimum Salary: $40.19
• Maximum Salary: $68.93
• Vehicle Requirement: Driver's License, Vehicle Required

Required Qualifications

Bachelor’s degree in health-related field required (Masters preferred). An equivalent combination of experience and education will be considered. A minimum of 5 years of clinical practice or health related experience required. Previous management experience in a health-related field is required. A valid driver's license and a vehicle are required. Computer literacy in Microsoft Office (Word, Outlook), ePeople/Recruitment Management System, and Environment for Scheduling Personnel (ESP) is required. Annual membership in good standing with an accredited professional association is required.

Additional Required Qualifications

As required.

Preferred Qualifications

Master’s in health-related field preferred. Current community care preferred. Knowledge of community resources is an asset.