Clinical Office Assistant - Primary Care - (223231)

Island Health; Parksville; On-site; CAD 30,000 - 60,000; Full time

Job summary

A regional health authority in Canada is seeking a Medical Office Assistant/Clerk to perform various clerical duties such as scheduling and billing, and assist in ensuring a smooth operation for patient visits. The ideal candidate must have Grade 12 education, completion of a Medical Office Assistant course, and at least one year of relevant experience in a healthcare setting. Strong communication skills and proficiency in computer applications are essential. Join us to support quality healthcare in a team-oriented environment.

Qualifications

• Grade 12 education and graduation from a Medical Office Assistant course.
• One year of recent related experience in a healthcare setting.

Responsibilities

• Perform clerical and medical office assistant duties including scheduling and billing.
• Assist with patient visits and care in a health centre environment.

Skills

Effective teamwork in a fast-paced environment

Organizational and prioritization skills

Effective communication

Typing speed of 50 wpm

Proficiency in word processing and spreadsheets

Understanding of Medical Terminology

Ability to operate related equipment

Tact and diplomacy

Education

Grade 12 education

Graduation from Medical Office Assistant course

Job description

In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority (Island Health) patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Reporting to the Manager or designate, and working as part of an integrated administrative team, the Medical Office Assistant/Clerk performs a variety of clerical and medical office assistant duties including, word processing, scheduling, provider billing, data entry, composing and signing correspondence, typing medical and legal reports and documents from notes and/or recording devices. Answers general inquiries related to programs and services from clients, physicians, staff and the public. Assists primary care providers with the smooth operation and flow for patient visits and care.

Qualifications: Education, Training And Experience

Grade 12 education and graduation from a Medical Office Assistant course, plus one year recent related experience in a health care setting; or an equivalent combination of education, training, and experience.

Skills And Abilities

• Demonstrated ability to work effectively with others in fast-paced health centre environment.
• Ability to organize and prioritize multiple tasks and work roles.
• Ability to work as an effective member of an integrated administrative team.
• Ability to communicate effectively using all communication vehicles.
• Ability to type a minimum 50 wpm.
• Demonstrated proficiency in computer word processing, spreadsheet applications and specialized clinical information systems.
• Demonstrated ability to utilize and understand Medical Terminology.
• Ability to operate related equipment.
• Physical ability to perform the duties of the position.
• Ability to follow detailed instruction.
• Ability to use a high degree of tact and diplomacy in working with others.