Clinical Manager, Transplant & Kidney Care Clinics

SJH St. Joseph's Healthcare Hamilton; Hamilton; In loco; CAD 91.000 - 106.000; Tempo pieno

Descrizione del lavoro

The Transplant Clinics at St. Joseph’s Healthcare Hamilton coordinate over 130 deceased and living donor kidney transplants annually and care for more than 1,300 post-transplant patients.

Primarily located at the Charlton Campus with a satellite clinic at Niagara Health, the clinics involve many members of the interdisciplinary health care team. Reporting to the Clinical Director of the Kidney Urinary Program, the Clinical Manager leads the Transplant and Nephrology clinics, ensuring safe,

Competenze

• Undergraduate degree required; Master’s preferred.
• Registration with regulatory college required.
• CANNT membership an asset.
• 1–3 years clinical and management experience, transplant/ nephrology preferred.
• Demonstrated knowledge of clinical practice and quality improvement.

Mansioni

• Hires, promotes, and manages staff performance.
• Manages staff relations and promotes teamwork.
• Implements performance measures and conducts appraisals.
• Leads strategic planning and budgeting for the department.
• Develops and maintains quality improvement initiatives aligning with SJHH standards.
• Represents the program on SJHH committees and external bodies.

Conoscenze

Excellent organizational skills

Interpersonal skills

Leadership

Budget management

Quality improvement

Formazione

Undergraduate degree, required

Master's degree, preferred

Registration with appropriate regulatory college

CANNT membership asset

Descrizione del lavoro

Position Details

Job Number: JR02790

Department: Kidney Urinary Program

Job Type: Temporary (Fixed Term), Full time

Work Environment: In-Person

Contract Duration: (If applicable) 15 months

Number of Positions: 1

Hourly Rate (Min / Max): $66.3304 - $76.8955

Schedule Work Days: Monday to Friday

Time of Day: Days Shift: Hours - 8 Shift Start: (If applicable)

Reason for Posting: Posting is for a role with an existing vacancy

Application Dates Opening Date: 2026-11-12 Closing Date: 2026-11-19

Job Description

The Transplant Clinics at St. Joseph’s Healthcare Hamilton are responsible for coordinating over 130 deceased and living donor kidney transplants annually and caring for more than 1300 post-transplant patients. Primarily located at the Charlton Campus, with a satellite clinic at Niagara Health, the Transplant clinics involve many members of the interdisciplinary health care team to ensure safe, effective, and timely care across the continuum in collaboration with community partners, referring hospitals, volunteers, and inpatient unit. The multi-site Nephrology Clinics at SJHH are comprised of a variety of clinics, including General Nephrology, Hypertension, Transitional Care, Genetics, Glomerulonephritis, and Multi-care Kidney Clinics. Reporting to the Clinical Director of the Kidney Urinary Program, the clinical manager is a member of the leadership team that is responsible for the coordination, direction and program development of the Transplant and Nephrology Clinics as well as the human and fiscal resources. The CM collaborates with the Medical Director, Clinical Director, Educator, and other interdisciplinary healthcare team members to ensure that effective, efficient quality patient care services are delivered as informed by evidence-based best practice guidelines. The CM is an active participant and leader in the development and implementation of provincial Ontario Health initiatives. The CM is accountable for planning, implementing, and integrating plans that are in alignment with the department, and with the mission, vision, and philosophy of the organization. They are responsible to ensure that the staff within the clinical area operate within their professional scope of practice as defined by their regulatory body. The CM is responsible to ensure that all staff meet and provide quality, safe patient care and additionally plays a key role in providing opportunities for the professional development of all staff.

Qualifications

• Undergraduate degree, required
• Master's degree, preferred
• Registration with appropriate regulatory college
• Canadian Association of Nephrology Nurses and Technologists (CANNT) professional membership an asset
• 1 to 3 years recent and successful clinical and management experience, preferably in Transplant, Outpatient Clinics or Nephrology
• Demonstrated knowledge of relevant area of clinical practice
• Demonstrated evidence of highly effective critical thinking, problem solving, innovative solutions, and challenging accomplishments
• Excellent organizational and interpersonal skills
• Demonstrated ability to facilitate the successful achievement of outcomes
• Excellent team building skills
• Experience managing fiscal resources within the allocated budget
• Advanced knowledge of management principals

Responsibilities

• Hires, promotes, performance manages and terminates staff, as required
• Manages employee relations issues, promoting a teamwork environment where staff can interact productively and efficiently
• Develops, implements and communicates performance measures; conducts regular performance appraisals of direct reports, providing ongoing coaching and feedback
• Articulates the performance expectations of all interdisciplinary staff assigned to the units
• Fosters effective employee and labour relations through knowledgeable interpretation and implementation of hospital policies and collective agreements
• Develops and implements appropriate orientation programs for new staff in collaboration with educator
• Assigns, supervises and leads appropriate activities of all staff and volunteers
• Leads staff in problem solving and decision-making by ensuring administrative policies and procedures are followed
• Develops, implements, and manages short and long-term strategic priorities
• Manages the development, implementation, evaluation and maintenance of quality improvement initiatives which are in alignment with established SJHH standards
• Monitors quality improvement outcomes on a regular basis; develops action plans to address identified issues
• Coaches staff to ensure that continuous quality improvement initiatives are incorporated into day-to-day activities
• Ensures excellence in patient care delivery in accordance with MOHLTC, Health Canada and CCHSA standards and Ontario Health (Ontario Renal Network, and Trillium Gift of Life)
• Reviews and revises policies and procedures that will ensure excellent delivery of service
• Develops and fosters an environment of open communication for interdisciplinary team, patients and families
• Examines clinical practice variations related to improvement opportunities
• Fosters an environment that supports and facilitates the use of evidence informed practices, ongoing professional development and interdisciplinary care, research and clinical evaluation.
• Performs regular reviews of key performance indicators as established by the program Steering and Advisory / Quality Committees and develops action plans for indicators not meeting requirements
• Performs monthly review of financial reports to identify variances and create action plans to address variances
• Explores and identifies opportunities for efficiencies and create business plans accordingly
• Collaboratively ensures the development and use of appropriate resources and supplies, while continuously measuring and evaluating processes and outcomes
• Responsible for the coordination of capital and non-capital purchase requests for the department
• Represents the program internally on SJHH committees, as required, and SJHH in the external community on committees and organizations within the region, province, and nationally as well as at conferences, workshops, etc.
• Assumes a leadership role within the region and province
• Contributes to organization and program vision, values, and strategic directions
• Works collaboratively with the Department Clinical Director and other key interdisciplinary team members to address operational issues that impact the delivery of service and the efficient use of resources
• Participates in the development of the operating plan in consultation with stakeholders such as support services and departments, physicians, staff, consumers, and community partners
• Maintains own competency, demonstrates and role models an awareness of and commitment to personal and professional development by seeking performance feedback from directors, colleagues, interdisciplinary team members and participates in appropriate continual learning opportunities
• Coordinates and assists in onboarding of Transplant Ambassador Volunteers in collaboration with St. Joseph’s Volunteer resources

Hours of Work

Monday to Friday; Days & on-call St. Joseph’s Health System (SJHS) and its member organizations are equal opportunity employers and strives for equity, inclusiveness, and diversity in all programs, practices, facilities, and people. We foster a culture of patient and staff safety where all positions comply and work in conjunction with the Mission, Vision, and Core Values. We thank all applicants for their interest, however, only those selected for an interview will be contacted. SJHS and its member organizations are committed to a barrier-free recruitment and selection process - please inform us should accommodation be required at any point in the recruitment process ([e-mail]). At St. Joe’s Hamilton, we believe in nurturing new talent, providing an inclusive and supportive work environment with meaningful growth opportunities, and exciting benefits and rewards. Whether you're passionate about providing compassionate care or eager to gain new skills, there’s a place here for you to grow, learn, and succeed! Dignity. Respect. Service. Justice. Responsibility. Enquiry.