Clinical Manager

Startdate; Brantford; On-site; CAD 65,000 - 76,000; Full time

Benefits offered by this job

Comprehensive orientation

HOOPP pension plan

Free parking

Employee Assistance Program (EAP)

Job summary

St. Joseph's Lifecare Centre Brantford is seeking a Clinical Manager to lead nursing teams, coordinate resident care, and ensure compliance with Long-Term Care regulations.

The role collaborates with the Director of Care and nursing leadership to maintain high-quality resident outcomes. The position is a Temporary Full-Time assignment through April 2028, reporting to the Director of Care, with responsibilities across resident care, quality improvement, workforce management, and safety.

Qualifications

• Diploma in Practical Nursing and registration with the College of Nurses (Ontario).
• Leadership training or experience in managing a workforce is required.
• Recent long-term care experience at the nursing management level.

Responsibilities

• Oversee resident care planning and daily care delivery.
• Lead and support staff to ensure compliance with nursing standards and regulations.
• Review quality indicators and implement action plans with the team.

Skills

Leadership

Communication

Problem solving

Team facilitation

Conflict resolution

Administrative ability

Computer skills

Education

Diploma in Practical Nursing

RN/RPN registration

Tools

Point Click Care (PCC)

MDS-RAI

Microsoft Office

Job description

Job Type: Temporary Full-Time (until April 2028)

Employee Group: Non – Union

Department: Administration, St. Joseph's Home Care

Reports To: Director of Care

Salary: $46.8433 - $55.1097 per hour

JOB SUMMARY

Purpose of the role

Reporting to the Director, Long-Term Care, the Clinical Managerworks collaboratively with the nursing leadership team to provide quality resident careconsistent with all applicable legislation including the Ministry of Long-Term Carerequirements, College of Nurses Standards, the Quality Inspection Process, RAI-MDS 2.0,St. Joseph’s Health System

KEY ACCOUNTABILITIES & SUCCESS CRITERIA

Resident Care

• Supports the management of all aspects ofresident care in an efficient and effective manner, ensuring that resident’snursing, personal and safety needs are met by:
• Daily review of residents’ records/riskmanagement reports in Point Click Care (PCC) meetings with the registerednurses to review high risk resident/family concerns and working with nurses toresolve, daily rounds on units
• Participating in the development ofresident’s plan of care and ongoing review of resident plans of care foraccuracy, timeliness and resident specific focusses
• Participating in admission/annual/palliativeand ad-hoc care conferences and assist with follow up on any action items
• Monitoring of dining rooms to ensureresidents are receiving appropriate diets and staff are meeting compliance
• Conducting case reviews with team onresidents with complex medical/nursing/risk or behavioural issues and followthrough on actions identified
• Review/evaluating quality indicators such as,but not limited to: falls, wounds, responsive behaviours, restraints andresidents experiencing pain on assigned unit and ensure that appropriatemeasures and care plans are in place to manage
• Providing direction, guidance and support toregistered staff and PSWs in the delivery of care and services
• Ensuring surveillance of infections andtimely management of residents with infectious processes
• Liaising between staff and communitypartners, allied health personnel, and consultants such as PsychogeriatricResource Consultant (PRC), Behavioural Supports Ontario (BSO)
• Liaising with resident/SDM to provideupdates, gather information, assess, investigate and resolve resident/familyconcerns
• Collaborating with the interdisciplinary teamin the management of resident care
• Keeping the Director of Long-Term Careupdated on resident risk issues and work collaboratively to address/resolve

Quality, Acts and Regulations

• Ensure staff and the home is in compliancewith all applicable legislation/standards including the Fixing Long Term CareAct and regulations;
• Have thorough knowledge of the Fixing LongTerm Care Act and Regulations
• Participate in the review Long Term Careapplications for admission
• Continuously develop, implement and evaluatequality improvement/best practice initiatives and participate in ContinuousQuality Improvement Activities
• Analyze and evaluate resident care andservices using the inspection protocols developing action plans and workingwith staff to implement
• Provide education to staff on the act andregulations at unit team meetings
• Act as the program lead for required clinicalprograms as assigned
• Ensure adherence by staff to all requiredMinistry of LTC requirements and Clinical programs
• Participate in the annual required programevaluations
• Monitor staff’s timely completion of RAI MDSand care plans and follow up accordingly
• Complete Critical Incident Reports as perlegislation and follow through on any required follow up action

Workforce Management

• Leading a team of qualified and competentstaff, ensures accountability for a high standard of nursing and personal careservice and high levels of customer service by:
• Acting as a role model and contributing tothe development of a caring and competent team who is responsible andaccountable for direct resident care activities.
• Facilitating teamwork and collaboration amongthe team
• Having thorough knowledge of policies andprocedures
• Having thorough knowledge and understandingof the Collective Agreements
• Reviewing new or revised policies andprocedures with teams
• Reviewing customer service principles withstaff at team meetings
• Coaching, mentoring and providing feedback onperformance of staff on an ongoing basis.
• Reviewing staff documentation and nursingcare activities to ensure they are in compliance with College of NursesStandards and facility policies
• Identifying performance gaps and workingcollaboratively with staff involved and other resources in the development ofperformance improvement/management plans
• Completing staff performance appraisals in atimely manner including the management of probationary employees
• Monitoring and managing staff availability,attendance and tardiness concerns
• Maintaining an open-door policy and follow upon staff concerns
• Assisting with all aspects of therecruitment, selection and retention of staff, including functions such aspreparing postings, granting positions, completing necessary paperwork fortransfers/granting of positions

Safety and Security

• Ensurea safe working environment for staff and living environment for residents
• Conductdaily rounds on units including service area, noting and addressing anyconcerns
• Participatesin Health and Safety activities such as inspections and as a member of theHome’s Joint Health and Safety Committee
• Maintainsa safe working environment by adhering to proper procedures and promptreporting of unsafe conditions
• Participateand coach staff through emergency codes and drills such as, but not limited to:fire/evacuation/missing resident
• Respondsto and participates in emergency situations and emergency preparednessexercises as required
• Ensurestaff’s compliance with Occupational Health and Safety Policies and Ministry ofLabour legislation.
• Ensurestaff are completing routine equipment inspections as scheduled, i.e.lifts/slings
• Ensuresthat staff incidents/accidents are reviewed and properly investigated inaccordance with Incident Reporting Procedure;
• Participatein the safe and early return to work program, ensuring that there is monitoringand follow up with staff for the duration of the program

General

• Performs other specific nursing programs,interdisciplinary committee work, projects and duties as assigned
• Ensures strong fiscal accountability andcontributes to the administration of the resident care budget
• Maintains effective communication with allmembers of the Home Management Team through email, reports, management teammeetings and other discussions
• Makes recommendations for changes to increaseservice, improve efficiency and/or make recommendations for the effectiveutilization of resources
• Attends external educational opportunitiesand share outcomes
• Covers the home in the absence of theDirector Long Term Care and/or Assistant Director of Care
• Performs other delegated duties as assigned

Health and Safety

• Works in compliance with OHSA and itsregulations and the rules and procedures of the Health and Safety program
• Maintains a safe working environment byadhering to proper procedures
• Reports health and safety hazards,malfunctioning equipment or missing protective devices
• Participates and follows infection controlpolicies and procedures
• Takes an active role in protecting andpromoting their own health and safety and that of clients, caregivers and otherteam members
• Reports any illnesses or injuries to theirsupervisor immediately
• Wears personal protective equipment asdesignated.

QUALIFICATIONS & SKILLS

a) Formal Education

• Diploma in Practical Nursing and registeredwith the College of Nurses

b) Other Knowledge,Skill, and Experience

• RN or RPN registration with a currentcertificate of competence from the College of Nurses of Ontario;
• Successful completion of a Practical NursingProgram or Bachelor of Nursing degree or working towards, from a recognizededucational institution
• Leadership Education or Training withdemonstrated effectiveness in managing a workforce
• Recent Long Term Care experience at thenursing management level with the ability to effectively manage human resourcesand day to day labour relations
• Sound administrative ability, good knowledgeof the principles and practices of nursing management is required
• Working knowledge of computers, theirapplication and related software i.e. Microsoft Office, Point Click Care,MDS-RAI,
• Possess knowledge of the legislation in LongTerm Care, as well as other government legislation in the areas of labour,employment, health and safety and human rights
• Highly effective communication skills bothverbal and written with strong interpersonal and organizational skills and arealso required
• Strong problem solving, teamfacilitation/development and conflict resolution skills
• Experience in leading, supervising,motivating unionized and non-unionized staff to achieve desired results.

What We Offer:

• Comprehensive orientation
• Ongoing training and skills development through Professional Practice Council
• Autonomy and independence
• An enriching nursing experience
• Healthcare of Ontario Pension Plan (HOOPP)
• Free parking
• Employee purchase discount program
• Employee Assistance Program (EAP)

St. Joseph's Lifecare Centre appreciates all responses. However, only candidates under consideration will be contacted.

St. Joseph’s Lifecare Centre Brantford is an equal opportunity employer and strives for equity, inclusiveness, and diversity in all programs, facilities, and people. St. Joseph’s Lifecare Centre Brantford is committed to creating a barrier-free, accessible organization, utilizing a collaborative approach in supporting persons with disabilities during the recruitment, assessment, selection, hiring, and the ongoing employment life cycle. Upon individual request, the Lifecare Centre will endeavor to remove any barrier to the employment lifecycle to accommodate those employees with disabilities. Should any employee require accommodation through the employment lifecycle, please contact Human Resources. AI is not used in ourrecruitment processes for the selection of candidates.