Clinical Implementation Specialist, Technology

Dentsply Sirona; Toronto; On-site; CAD 100,000 - 123,000; Full time

Job summary

Dentsply Sirona seeks a Clinical Implementation Specialist in Toronto to lead in-person clinical education and hands-on training for customers and partners. This field-based role focuses on digital dentistry adoption, CBCT imaging, intraoral scanning, CAD/CAM, and chairside solutions, with substantial travel to client sites.

The role requires a strong clinical background in digital workflows, excellent communication, and the ability to deliver practical, repeatable processes in real-world

Qualifications

• Bachelor’s degree in Dentistry, Dental Technology, Medical Technology, or related field or equivalent clinical/dental industry experience.
• Strong clinical background with hands-on digital dentistry workflows, including imaging and CAD/CAM.
• Demonstrated success delivering in-person clinical training and coaching dental teams in real-world settings.
• Strong communication and presentation skills; able to translate technical concepts into simple, usable workflows.
• Strong organizational skills and follow-through; able to manage a field schedule and document activity as required.
• Willingness and ability to travel extensively (up to ~75%).

Responsibilities

• Deliver in-person clinical education, training, and implementation support at customer sites (up to ~75% travel), with virtual follow-up as needed.
• Train clinicians and teams on digital dentistry workflows including CBCT imaging, intraoral scanning, CAD/CAM, and chairside restorative solutions, focusing on practical adoption and repeatable processes.
• Provide clinical and workflow support to customers, internal teams, and partners; serve as a trusted resource for customers, sales teams, and dealers.
• Identify workflow gaps and troubleshoot issues; recommend practical improvements and coordinate escalations with internal support teams (Customer Care/GBS/Digital teams) when needed.
• Develop and maintain teaching materials that complement existing company resources and support standardized delivery.
• Share structured field feedback to improve training programs, workflow guidance, and customer outcomes; stay current on clinical trends in digital dentistry.

Skills

Digital dentistry workflows

In-person training

Communication skills

Organizational skills

Travel readiness

Education

Bachelor’s degree in Dentistry/Medical Technology or related field

Job description

Dentsply Sirona is the world’s largest manufacturer of professional dental products and technologies, with over a century of innovation and service to the dental industry and patients worldwide. Dentsply Sirona develops, manufactures, and markets a comprehensive solutions offering including dental and oral health products as well as other consumable medical devices under a strong portfolio of world class brands.

Dentsply Sirona’s products provide innovative, high-quality, and effective solutions to advance patient care and deliver better and safer dental care. Dentsply Sirona’s headquarter is located in Charlotte, North Carolina. The company’s shares are listed in the United States on NASDAQ under the symbol XRAY. Visit www.dentsplysirona.com for more information about Dentsply Sirona and its products.

We are seeking a Clinical Implementation Specialist with a strong background in digital dentistry technology to deliver in-person clinical education, training, and implementation support for customers and internal partners. This field-based role is focused on driving successful adoption of imaging and digital workflows, improving clinical confidence, and supporting consistent execution in real-world practice settings. Extensive travel is required, with virtual follow-up support as needed.

This position requires the candidate to be based in Toronto, ON or the immediate surrounding area.

Responsibilities

• Deliver in-person clinical education, training, and implementation support at customer sites (up to ~75% travel), with virtual follow-up as needed.
• Train clinicians and teams on digital dentistry workflows including CBCT imaging, intraoral scanning, CAD/CAM, and chairside restorative solutions, focusing on practical adoption and repeatable processes.
• Provide clinical and workflow support to customers, internal teams, and partners; serve as a trusted resource for customers, sales teams, and dealers.
• Identify workflow gaps and troubleshoot issues; recommend practical improvements and coordinate escalations with internal support teams (Customer Care/GBS/Digital teams) when needed.
• Develop and maintain teaching materials that complement existing company resources and support standardized delivery.
• Share structured field feedback to improve training programs, workflow guidance, and customer outcomes; stay current on clinical trends in digital dentistry.

Requirements

• Bachelor’s degree in Dentistry, Dental Technology, Medical Technology, or related field or equivalent clinical/dental industry experience.
• Strong clinical background with hands‑on experience in digital dentistry workflows (chairside and/or lab), including imaging and restorative/CAD‑CAM processes.
• Demonstrated success delivering in-person clinical training and coaching dental teams in real-world settings.
• Strong communication and presentation skills; able to translate technical concepts into simple, usable workflows.
• Strong organizational skills and follow-through; able to manage a field schedule and document activity as required.
• Willingness and ability to travel extensively (up to ~75%).

The base salary for this role located in Toronto, ON is between $100,000 CAD - $123,000+ CAD. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific office location.

Dentsply Sirona is an Equal Opportunity Employer. All qualified applicants will be considered without unlawful discrimination or regard for race, color, religion, sex, sexual orientation, sexual or gender identity, national or ethnic origin, age, marital status, disability, genetic factors, military and veteran status, or any other characteristics protected by applicable local law.

All successful applicants must be eligible to work in the country the position is based.

If you need assistance with completing the online application due to a disability, please send an accommodation request to [e-mail].