Clinical Field Trainer- Ontario

Sonova Group; Mississauga; Hybrid; CAD 70,000 - 90,000; Full time

Job summary

A leading healthcare company in Mississauga is seeking a Clinical Field Trainer. The role focuses on training and supporting audiology products and software, with responsibilities in both face-to-face and virtual settings. Candidates should have an Audiologist designation and experience in clinical settings is preferred. This position offers a collaborative work environment and opportunities for professional development.

Benefits

Exciting and challenging work environment

Collaborative culture

Rich benefits plan including medical and dental coverage

Mentorship program and career development

Flexible hybrid model work environment

Qualifications

• Minimum two years experience working as a clinical Audiologist.
• Additional coursework in training, marketing, or sales is a plus.
• Professional working proficiency in English.

Responsibilities

• Attend sales meetings and support sales messaging workshops.
• Train on all Phonak-supported products and software.
• Deliver hands-on product demonstrations for practitioners.

Skills

Problem-solving

Planning and organizational skills

Presentation skills

Interpersonal skills

Technical proficiency

MS Office skills

Education

Audiologist designation

Marketing or business degree

Tools

Salesforce

Job description

At Sonova, we envision a world where everyone can enjoy the delight of hearing. This vision inspires us and fuels our commitment to developing innovative solutions that improve hearing health and human connection - from personal audio devices and wireless communication systems to hearing aids and cochlear implants. We're dedicated to providing outstanding customer experiences through our global audiological care services, ensuring that everyone has the opportunity to engage fully with the world around them.

Guided by a culture of continuous improvement that fosters resilience and self‑motivation, our team is united by a shared commitment to excellence and a deep sense of pride in our work, each of us playing a vital role in creating meaningful change.

Here you’ll find a diverse range of opportunities that span both consumer and medical solutions and the freedom to shape your career while making an impact on the lives of others. Join us in our mission to create a more connected world, where every voice is heard and every story matters.

Clinical Field Trainer – Ontario

Working as a member of the Sales team, the Clinical Field Trainer for Ontario will be responsible for the training and support of our products and software as needed. The Clinical Trainer will work primarily in a face to face and virtual capacity in Ontario with occasional responsibilities in other provinces. Working closely with the Audiology team and Regional Sales Managers, the Clinical Field Trainer will support their region in achieving sales objectives.

Responsibilities

• Attend sales meetings and strategy sessions as an active member of the sales team, supporting sales messaging workshops and launch coordination
• Train on all Phonak-supported products and software, including hearing aids, Roger, hearing protection, Sennheiser, pediatric hearing aids, Lyric, and future products
• Design and deliver training content for launches, seminars, in‑house training, and presenter duties at customer and end‑user events
• Conduct face‑to‑face clinical education, participate in open houses, provide hands‑on product demonstrations and product‑focused training for hearing care practitioners
• Collaborate with cross‑functional teams to develop demonstration protocols and support materials for B2B2C and sales team use
• Support the onboarding of new team members with product and audiology training
• Patient troubleshooting in clinics as needed

More about you

• Audiologist designation required; marketing or business degree an asset
• Additional coursework in training, marketing, or sales is a plus
• Minimum two years experience working as a clinical Audiologist
• Strong problem‑solving, exceptional planning and organizational skills, ability to work independently, and manage/prioritize multiple tasks and projects
• Team‑oriented with a proactive, positive attitude; excellent presentation and interpersonal skills; comfortable engaging with people.
• Technical proficiency to support colleagues with functional‑area issues; intermediate MS Office skills; familiarity Salesforce is advantageous
• Professional working proficiency in English; ability to recognize and recommend continuous process improvements and make independent judgment calls when needed

Don't meet all the criteria? If you’re willing to go all‑in and learn we'd love to hear from you!

We are looking forward to receiving your application via our online job application platform. For this position only direct applications will be considered. Sonova does not recruit via app, telegram, carrier pigeon or any other format that does not include speaking with an actual human. If you are offered a job without speaking with someone, please contact Sonova HR.

What we offer

• Exciting and challenging work environment
• Collaborative culture
• Opportunities for continuous self‑improvement
• Opportunities for flexible hybrid model work environment
• A company that values diversity and inclusion
• Rich benefits plan including wellness, medical and dental coverage plans, competitive compensation including variable component and employer match on pension contributions
• Mentorship program and career development plans

Sonova Canada is now a certified Great Place to Work® May 2024‑May 2025.

How we work

At Sonova, we prioritize the well‑being of our employees and foster an inclusive environment that promotes engagement and collaboration. Our team‑customized hybrid work model empowers teams to balance individual needs with business goals, offering flexibility and individualized time management. We recognize the importance of life outside of work and strive to create a supportive and motivating workplace where innovation thrives.

Sonova is an equal opportunity employer

We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the marketplace. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate’s ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.