Clinical Field Trainer- Ontario

Sonova; Mississauga; Hybrid; CAD 70,000 - 90,000; Full time

Job summary

A leading healthcare technology company in Ontario is seeking a Clinical Field Trainer to provide product training and support. The role involves collaborating with the sales and audiology teams, conducting clinical education, and managing clinical demonstrations. Ideal candidates will have an audiologist designation and at least two years of experience in a clinical setting. The position offers a hybrid work model with a focus on employee well-being and continuous improvement.

Benefits

Flexible work environment

Rich benefits plan

Mentorship program

Qualifications

• Minimum two years experience working as a clinical Audiologist.
• Professional working proficiency in English.
• Ability to engage with people and recommend process improvements.

Responsibilities

• Support sales messaging workshops and launch coordination.
• Train on Phonak-supported products and software.
• Conduct clinical education and product demonstrations.

Skills

Strong problem-solving

Exceptional planning and organizational skills

Presentation and interpersonal skills

Technical proficiency

Team-oriented

Education

Audiologist designation

Marketing or business degree

Additional coursework in training, marketing, or sales

Tools

MS Office

Salesforce

Job description

Ontario – Remote

Clinical Field Trainer – Ontario

Working as a member of the Sales team, the Clinical Field Trainer for Ontario will be responsible for the training and support of our products and software as needed. The Clinical Trainer will work primarily in a face-to-face and virtual capacity in Ontario with occasional responsibilities in other provinces. Working closely with the Audiology team and Regional Sales Managers, the Clinical Field Trainer will support their region in achieving sales objectives.

Responsibilities

• Attend sales meetings and strategy sessions as an active member of the sales team, supporting sales messaging workshops and launch coordination
• Train on all Phonak-supported products and software, including hearing aids, Roger, hearing protection, Sennheiser, pediatric hearing aids, Lyric, and future products
• Design and deliver training content for launches, seminars, in‑house training, and presenter duties at customer and end‑user events
• Conduct face‑to‑face clinical education, participate in open houses, provide hands‑on product demonstrations and product‑focused training for hearing care practitioners
• Collaborate with cross‑functional teams to develop demonstration protocols and support materials for B2B2C and sales team use
• Support the onboarding of new team members with product and audiology training
• Patient troubleshooting in clinics as needed

Travelling Requirement: 30%-50%

More about you

• Audiologist designation required; marketing or business degree an asset
• Additional coursework in training, marketing, or sales is a plus
• Minimum two years experience working as a clinical Audiologist
• Strong problem‑solving, exceptional planning and organizational skills, ability to work independently, and manage/prioritize multiple tasks and projects
• Team‑oriented with a proactive, positive attitude; excellent presentation and interpersonal skills; comfortable engaging with people.
• Technical proficiency to support colleagues with functional‑area issues; intermediate MS Office skills; familiarity Salesforce is advantageous
• Professional working proficiency in English; ability to recognize and recommend continuous process improvements and make independent judgment calls when needed

Don't meet all the criteria? If you’re willing to go allin and learn we'd love to hear from you!

We are looking forward to receiving your application via our online job application platform. For this position only direct applications will be considered. Sonova does not recruit via app, telegram, carrier pigeon or any other format that does not include speaking with an actual human. If you are offered a job without speaking with someone, please contact Sonova HR.

What we offer

• Exciting and challenging work environment
• Collaborative culture
• Opportunities for continuous self‑improvement
• Opportunities for flexible hybrid model work environment
• A company that values diversity and inclusion
• Rich benefits plan including wellness, medical and dental coverage plans, competitive compensation including variable component and employer match on pension contributions
• Mentorship program and career development plans

Sonova Canada is now a certified Great Place to Work® May 2024- May 2025.

How we work

At Sonova, we prioritize the well‑being of our employees and foster an inclusive environment that promotes engagement and collaboration. Our team‑customized hybrid work model empowers teams to balance individual needs with business goals, offering flexibility and individualized time management. We recognize the importance of life outside of work and strive to create a supportive and motivating workplace where innovation thrives.