Clinical Education Manager

Western University; London; On-site; CAD 72,000 - 103,000; Full time

Job summary

Western University in London, Ontario is seeking a Manager, Clinical Education to provide administrative leadership across years 3 and 4 of the Undergraduate Medical Education (UME) program. You will direct a clinical education team, coordinate HR, budgeting, onboarding, and ensure compliant operations with accreditation standards, policies, and external requirements.

The successful candidate will design and maintain digital curriculum and assessment materials, drive improvements, and partner

Qualifications

• Undergraduate degree in Business Administration, Education, Health or related field.
• Master’s Degree in Education, Health Education, Public Health/Policy or Leadership preferred.
• 5 years of experience in health/education leadership.
• 3 years of experience managing staff and projects.

Responsibilities

• Provide administrative leadership to clinical education areas (years 3 and 4) of the UME program.
• Manage accreditation processes to ensure compliance with standards and regulations.
• Design, develop, and maintain Undergraduate Medical Education digital curriculum and assessment materials.
• Lead HR operations, recruitment, onboarding, payroll and budget reporting.

Skills

Communication skills

Leadership skills

Project management

Quality assurance

Strategic planning

Analytical thinking

Education

Undergraduate degree

Master's degree

Tools

Microsoft Office

Adobe Document Cloud

Job description

The base salary will be $71,970 - $102,690 per annum. Starting salary will be aligned with the successful candidate’s experience, skills, and demonstrated qualifications.

About Western

Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek excellent students, faculty, and staff to join us in what has become known as the "Western Experience" - an opportunity to contribute to a better world through the development of new knowledge, new abilities, new connections, and new ways to make a difference.

About Us

The Undergraduate Medical Education (UME) Program at the Schulich School of Medicine & Dentistry is responsible for leading, creating, enhancing and delivering an integrated four-year degree program leading to a Doctor of Medicine degree.

Undergraduate Medicine Education is one of nine programs within the Education Portfolio of the Schulich School of Medicine & Dentistry (SSMD). The MD curriculum is delivered in a distributed medical education model across the main centres and learning facilities of London and Windsor campuses and throughout multiple Southwestern Ontario communities in our school Distributed Network.

Responsibilities

The Manager, Clinical Education is accountable for providing administrative leadership to the Clinical Education areas (years 3 and 4) of the UME program to ensure effective and efficient operations. The role will lead and direct the work of others, ensure appropriate resources and controls are in place to manage risks and assist in establishing the vision of a wide variety of administrative, human resources, communications and financial processes to ensure smooth end efficient administration. They are also responsible for managing the Undergraduate Medical Education Accreditation process to ensure the program is compliant with all standards, regulations, governing policies and legislation. The Manager will be responsible for leading the design, development and maintenance of Undergraduate Medical Education digital curriculum and assessment materials for all four years of the MD curriculum, ensuring seamless integration with the curriculum and objectives of the program. The Manager will continually identify opportunities for improvement, and to ensure adherence with University policies and procedures, external requirements and accreditation standards. The Manager will oversee the clinical team’s HR operations in collaboration with the Senior Manager, UME, including recruitment, HR processing, training, onboarding, payroll and budgetary reporting, analysis, and will participate in the development of business project plans to address new needs or the potential loss of program financial resources.

Qualifications

Education:

• Undergraduate degree in Business Administration, Education, Health or other related field
• Master’s Degree in Education, Health Education, Public Health/Policy or Leadership preferred

Experience:

• 5 years of experience in health/education leadership
• 3 years of experience managing staff and projects
• Experience in strategic planning, implementation and operationalization
• 5 years’ experience working with integrated learning systems in a university or clinical academic environment preferred

Knowledge, Skills & Abilities:

• Knowledge of quality assurance and assessment methodology
• Advanced ability to effectively communicate (orally and in writing), lead business discussions and train others
• Strong leadership skills with the ability to develop shared vision to lead employees to excellence
• Ability to delegate work and provide team members with clear direction and support in meeting their objectives
• Results-oriented with the ability to provide feedback, motivate, coach, and performance manage employees to meet high performance standards
• Project management skills to ensure team roles are clear, milestones are communicated and deadlines are met
• Business acumen with an advanced understanding of quality standards relative to operational improvement, strategic planning and business growth
• Professional manner, tact, diplomacy and discretion in dealing with associates and colleagues including senior management
• Strong emotional intelligence including self-awareness, motivation, empathy and social skills
• High degree of discretion in dealing with confidential and sensitive
• Ability to write clear, concise procedural documentation
• Excellent communication skills to effectively interact with technical and non- technical users
• Ability and willingness to stay abreast of technological developments
• Demonstrated commitment to ongoing learning and professional development
• Strong client focus and a desire to achieve results is essential
• Strong attention to detail and proofreading abilities with an excellent command of the English language
• Ability to analyze and synthesize sizable amounts of detail/data
• Ability to work in a fast-paced environment, meet tight deadlines and adapt to growth and change
• Possesses a reputation for resourcefulness with a strong sense of accountability and initiative
• Proven ability to take initiative and champion a project from conception through implementation and evaluation
• Ability to provide solutions by using imaginative approaches where constructive thinking and innovation are required
• Advanced proficiency required in Microsoft Office Suite and with Adobe Document Cloud

Western Values Diversity

The University invites applications from all qualified individuals. Western is committed to employment equity and diversity in the workplace and welcomes applications from women, members of racialized groups/visible minorities, Indigenous persons, persons with disabilities, persons of any sexual orientation, and persons of any gender identity or gender expression.

Accommodations are available for applicants with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please contact Human Resources or phone [phone].

Please Note:

This position is an existing vacancy. This position is fully in-person, on-site. We thank all applicants for their interest; however, only those chosen for an interview will be contacted.