Clinical Director, Pharmacy Services

Mohawk Medbuy Corporation; Burlington; Hybrid; CAD 111,000 - 126,000; Full time

Job summary

Mohawk Medbuy Corporation seeks a Clinical Director, Pharmacy Services to provide clinical and operational leadership for the Pharmacy Services team. You will drive contracting, compliance, and supplier management, coordinating with committees and Members to optimize pharmaceutical sourcing and patient care.

The role emphasizes RFP processes, contract negotiations, risk assessments, and national supplier performance. A strong pharmacy license and hospital experience are essential for success.

Qualifications

• Must be a licensed Pharmacist or eligible for licensure.
• Bachelor of Pharmacy or PharmD.
• Minimum 4 years hospital pharmacy experience.
• Strong communication and organizational skills.
• Customer service oriented mindset.

Responsibilities

• Lead contracting initiatives for pharmaceuticals via RFPs and agreements.
• Assess risk and ensure regulatory compliance in sourcing.
• Present outcomes to Members and provincial bodies.
• Monitor supplier performance and manage shortages.
• Provide member services and education sessions.

Skills

Communication skills

Organizational/time management

Leadership

Customer service oriented

Bilingual (French and English)

Education

Bachelor of Pharmacy

Pharmacist Licensed by Ontario College of Pharmacists

PharmD or entry level PharmD

Minimum 4 years Pharmacy practice experience in Hospital setting

Tools

MS Office

Electronic communication

Job description

We are currently recruiting for a full-time Clinical Director, Pharmacy Services to support our Pharmacy Services team.

Position Overview

The purpose of this role is to provide clinical and operational support, direction and advice to the Senior Director, Pharmacy Services in the development, management, and implementation of the contracting process for pharmaceuticals and other related initiatives. The Clinical Director acts as a clinical pharmacy leader for designated committees as assigned (primarily Pharmacy Functional Advisory Committee and related subcommittees) The Clinical Director ensures that the sourcing process adheres to all applicable regulatory standards. Responsible for managing pharmaceutical supplier performance including, monitoring and communicating supplier drug shortages to Members.

Key Responsibilities

Sourcing Process RFP Cycle and Implementation of Pharmacy contracts

• Responsible for the management of contracting initiatives for pharmaceuticals and associated products as assigned (includes request for proposals (RFPs), negotiated sole source contracting, RFEOIs, ACANs and pricing agreements)
• Perform risk assessment using Clinical Risk Tool for all contracting initiatives
• Contract negotiation in collaboration with Senior Director
• Communication to Members throughout sourcing projects including summaries of outcomes to Members and relevant provincial organizations where applicable.
• Monitor product and technology developments within the pharmaceutical industry and assess new products for addition to contract.
• Contract maintenance activities over the life of all pharmacy contracts and agreements
• Contribute to the development and maintenance of pharmacy sourcing policies and procedure

Provide Member Services :

• Interchangeability of contracted products, i.e. backorder management and reimbursement inquiries
• Provide drug product information as required
• Manage contract product conversion
• Responsible for the management of product concerns tracking/resolution process
• Perform Pharmacy Committee or subcommitee work as assigned e.g. plan and organize education sessions/regular meeting opportunities, initiative strategy approval and projects as per the Pharmacy Committee’s Strategic Plan
• Manage RFP product and label scoring program
• Manage product recalls, includes risk assessment and communication strategy through MitigAID.
• Present Member Spend Analytics and Opportunity reports on at least a biannual basis
• Provide guidance and support to Member onboarding for new Pharmacy Member contract conversions, education and training

Ensure federal and provincial regulation standards are applied to sourcing and RFP evaluation//product selection process

• Includes Accreditation Canada, CSHP, CPSI, ISMP, CFTA and BPS Procurement Directive, CFTA and others
• Responsible for sourcing and RFP analysis, financial and non-financial scoring for assigned initiatives
• Responsible for development of non-financial sourcing criterion including mandatory and clinical criteria
• Responsible for application of all product safety criteria during evaluation and scoring for assigned sourcing initiatives

Drug Shortages Monitoring, Evaluation and Communication

• Review alternative suppliers and therapeutic alternatives
• Facilitate drug shortages meetings with Members
• Formulate action plan and communication plan with Members
• Perform risk analysis upon addition of alternative to contract (conversion risk, latex, etc.)
• Responsible for supply disruption tracking, risk rating and tasks assigned through MMC’s supply disruption management program MitigAID.
• Attend Provincial/Territorial Drug Shortages Task Team, Health Canada multistakeholder calls and provincial meetings as required.
• Collaborate/participate in Strategic Sourcing initiatives as required where DIN and/or pharmaceutical-related products are being sourced
• Responsible for all aspects of Clinical Component of Med Surg RFP initiative as assigned.

Business Performance

• Participate in monitoring of Pharmacy business performance and implement action plans to maintain targets
• Complete formal supplier business reviews of top suppliers and meet on a regular basis as needed with assigned suppliers on current topics such as MMC updates, Member product issues, contract compliance, supply disruptions and supplier metrics

Qualifications and Skills

Education, Training, and Experience

• Demonstrated knowledge in all facets of MS Office and electronic communication
• Communications skills – written and oral

Mandatory

• Pharmacist Licensed by the Ontario College of Pharmacists or eligible for licensure by OCP
• Bachelor of Pharmacy degree or entry level PharmD
• Minimum 4 years Pharmacy practice experience in Hospital setting
• Demonstrated proficient communication skills both written and oral
• Organizational/time management, leadership, team building, business acumen, and attention to detail
• Customer centric “mindset”. Customer service oriented for ensuring an enhanced customer experience

Preferred

• Post graduate degree such as MBA or masters in relevant field
• Expert clinical knowledge in one defined area such as cardiology, oncology, acute care, paediatrics, geriatrics, infectious diseases, surgery or medicine.
• Bilingual (French and English)

Travel

• Ability to travel to Mohawk Medbuy offices if required.

As a condition of employment, you are required to submit proof of full COVID-19 vaccination to Human Resources.

MMC is a Healthcare of Ontario Pension Plan (HOOPP) employer offering a comprehensive benefits package and flexible remote work options. The targeted hiring range of this role is $110,729 - $125,722 dependent on experience. This job posting is for an existing vacancy.

We thank all applicants for their interest; however, only those selected for an interview will be contacted. If contacted for an interview, please inform us should any accommodation be required. Mohawk Medbuy is committed to providing accessible employment practices that comply with the Accessibility for Ontarians with Disabilities Act (AODA).

About Us:

Mohawk Medbuy Corporation (MMC) is a national, not-for-profit, shared services organization that supports hundreds of health care providers across Canada, as well as child welfare agencies and other public sector organizations. MMC provides value-driven contracting and procurement solutions for medical/surgical supplies, pharmaceutical products, local sourcing, capital (equipment, FF&E and redevelopment) and nutrition solutions. Other services include data analytics, in-hospital logistics, warehousing, technology, procure-to-pay and accounts payable.

With an emerging focus on sustainability and reconciliation with Indigenous Peoples, MMC is actively supporting the creation of a resilient value chain that incorporates environmental, social and governance best practices. Based in Burlington, ON, the organization also has offices in Toronto, Oakville, Thunder Bay, Kingston, Brantford, London and Chatham, and a distribution centre in Oakville. Learn more: www.mohawkmedbuy.ca.