Clinical Director

ECVO; Edmonton; On-site; CAD 120,000 - 160,000; Full time

Job summary

Cornerstone Counselling is a faith-based not-for-profit mental health services agency dedicated to reducing barriers to care for underserved populations. The Clinical Director provides strategic and operational leadership for all clinical programs while supervising a team of supervisors, therapists, and clinical staff.

The role includes mentoring clinicians and delivering services to 8-12 clients per week to stay engaged with practice.

Qualifications

• Master’s degree in Social Work, Counselling Psychology, Clinical Psychology, or related mental health discipline.
• Current registration/licensure in good standing with the relevant professional regulatory body.
• Minimum 5 years of direct clinical practice experience with diverse client populations.
• Minimum 2 years in a clinical supervisory or leadership role.

Responsibilities

• Provide clinical oversight and direction for all counselling and therapeutic programs.
• Establish and maintain clinical standards, policies, and best-practice protocols.
• Ensure compliance with relevant legislation, ethical guidelines, and accreditation requirements.
• Monitor clinical outcomes and implement quality improvement initiatives.
• Manage clinical risk, including crisis response protocols and high-risk case consultation.
• Recruit, onboard, and evaluate clinical staff.

Skills

Clinical supervision

Leadership

Staff development

Quality assurance

Education

Master’s degree in Social Work, Counselling Psychology, Clinical Psychology

Current registration/licensure in good standing with regulatory body

Job description

About the Organization

Cornerstone Counselling is a faith-based not-for-profit mental health services agency dedicated to reducing barriers to mental health services for underserved populations. We are committed to clinical excellence and provide client-centred, evidence-based mental health support to individuals, children, families, and communities. Guided by values of Inclusion, Agility, Integrity, and Compassion, every role at Cornerstone contributes to our mission of affordable, accessible support that recognizes the equal worth and dignity of every person. As an inclusive organization, we welcome clients and community members of all faiths, cultures, and backgrounds.

Position Summary

The Clinical Director provides strategic and operational leadership for all clinical programs and services. This role is critical to Cornerstone’s mission to offer accessible services that promote mental, emotional, and relational wellness, ensuring the delivery of high-quality, ethical, evidence-informed mental health services while supervising and developing a team of supervisors, therapists, and clinical support staff. The Clinical Director works closely with the Executive Director and senior leadership to align clinical service delivery with the agency’s mission, funding requirements, and community needs.

As a leadership role within our clinical team, the Clinical Director plays a key part in affirming, animating, and regenerating Cornerstone’s faith-based mission and values, available on our website. The Clinical Director will also provide services to 8- 12 clients a week to maintain registration and stay current in their role of mentoring other clinicians.

Key Responsibilities

Clinical Leadership & Quality Assurance

• Provide clinical oversight and direction for all counselling and therapeutic programs

• Establish and maintain clinical standards, policies, and best-practice protocols consistent with regulatory and professional bodies

• Ensure compliance with relevant legislation, ethical guidelines, and accreditation requirements

• Monitor clinical outcomes and implement quality improvement initiatives

• Manage clinical risk, including crisis response protocols and high-risk case consultation

Staff Supervision & Development

• Provide clinical supervision to counsellors, therapists, and clinical interns/practicum students

• Recruit, onboard, and evaluate clinical staff

• Develop and deliver ongoing training and professional development opportunities

• Foster a supportive, collaborative team culture that prioritizes staff wellbeing

• Conduct regular case consultations and clinical team meetings

Program Development & Evaluation

• Design, implement, and evaluate clinical programs in response to community needs and funder requirements

• Collaborate with the Executive Director on program planning, grant proposals, and funder reporting

• Track and report on clinical service metrics, outcomes, and client satisfaction

• Identify emerging service gaps and recommend new program development

Organizational Leadership

• Serve as a member of the senior leadership team, contributing to overall agency strategy

• Represent the agency’s clinical perspective in external partnerships, community collaborations, and stakeholder relationships

• Support policy development related to client care, intake, and service delivery in collaboration with other managers

• Participate in budget planning for clinical programs and staffing

• Represent Cornerstone externally on clinical matters, including with regulatory bodies, referral partners, funders, and the community, in line with positions agreed upon with the Executive Director

Qualifications

Education

• Master’s degree in Social Work, Counselling Psychology, Clinical Psychology, or a related mental health discipline

• Current registration/licensure in good standing with the relevant professional regulatory body

Experience

• Minimum 5 years of direct clinical practice experience offering mental health services to diverse client populations

• Minimum 2 years in a clinical supervisory or leadership role that includes:

• building a supportive work environment that engages a diverse group of mental health professionals and encourages teamwork, trust, and collaboration

• hiring, coaching, and supporting team members

• Demonstrate knowledge of evidence-based therapeutic modalities and trauma-informed care

• Strong understanding of ethical decision making, confidentiality, and client care and risk management

• Training in clinical supervision requirements

• Experience working within a not-for-profit or community-based service environment (preferred)

• Familiarity with funder reporting requirements and outcome measurement frameworks (preferred)

Core Competencies

Clinical

• Demonstrate strong clinical judgment, high risk-assessment capabilities, and an ethical decision-making framework

• Evaluate clinical work effectively while offering constructive coaching, feedback, and correction

• Deploy strong crisis management skills in high-pressure situations

• Understand the needs of complex clients from diverse backgrounds

• Research and develop innovative programs to meet evolving community needs

• Maintain current understanding of innovative practice trends and able to offer guidance to clinicians in a changing environment

Leadership

• Exhibit excellent leadership, mentorship, and professional communication skills

• Able to offer coaching to clinicians and give feedback and correction when needed

• Foster a professional environment that promotes trust, curiosity, growth, and excellence

• Supervise and mentor practicum students, clinical trainees, and interns effectively

• Develop policy to guide clinical practice and strategic decision making

Strategy

• Think from a systems perspective to evaluate broad organizational impacts

• Leverage a strong understanding of the mental health sector

• Build forward looking strategies that will improve services and enable agency expansion

• Execute initiatives with a demonstrated ability to deliver high-impact programming

• Define clear measures that drive clinical outcomes

Financial

• Develop monitor and manage budgets

Client engagement

• Demonstrate a deep understanding of community-based mental health frameworks

• Maintain a current understanding of mental health trends to design programs that meet the needs of diverse population

Behavioral Competencies

Communication

• Strong articulate communicator with strong presentation skills and clear, concise writing skills

• Facilitate meetings effectively to build consensus, resolve tension, and foster inclusion

Conflict resolution

• Broker differences and navigate conflict constructively.

Collaboration

• Lead with an affiliative, relational, and deeply collaborative approach

• Build strong relationships with the community, referral partners, other not-for-profits, clients, and staff.

• Involves other stakeholders to build consensus

Personal Traits

• Demonstrate cultural humility and commitment serving diverse populations, disadvantaged clients, and individuals from all backgrounds

• Exhibit high energy, enthusiasm, and a strong willingness to learn and grow

• Maintain a commitment to Cornerstone’s mission, vision, values, statement of faith

• Build strong currency, trust, and alignment with the current clinical staff

• Possess salary expectations aligned with the non-profit sector

• Maintain immediate or reasonable availability to commit to full-time hours

Working Conditions

• 1 FTE. 40 hours a week