Clinical Counsellor - Punjabi/Hindi Speaking

DIVERSEcity Community Resources Society; Surrey; On-site; CAD 30,000 - 60,000; Full time

Job summary

A community support organization in Surrey is looking for a Clinical Counsellor to provide essential counselling services to refugees. The ideal candidate will hold a Master’s degree in a related field and possess fluency in Punjabi or Hindi. Responsibilities include conducting assessments, delivering therapeutic interventions, and working collaboratively with clients and care professionals. This role requires a commitment to support vulnerable populations, including flexible hours as needed.

Qualifications

• Two years’ recent related clinical experience working with children, adolescents, and families.
• Registered Clinical Counsellor (RCC) designation preferred.
• Understanding of the immigrant and refugee experience.

Responsibilities

• Conduct comprehensive assessments and implement therapeutic interventions.
• Develop and implement approaches to support clients based on their needs.
• Maintain records and prepare documentation as required.

Skills

Fluency in Punjabi/Hindi Language

Strong written, verbal and interpersonal communication skills

Education

Master’s degree in counselling, psychology, social work or a related discipline

Job description

Job Title: Clinical Counsellor
Language: Punjabi or Hindi Speaking

Status: Temporary, Full-time (Union position)

Number of Vacancies: 1

Wage: $44.54 - $54.52/hr (starting at $44.54)

Grid: 16P

Hours: 35 Hours/Week

Schedule: Monday to Friday (9:00 am to 4:30pm)

Start Date: ASAP

End Date: March 31, 2026 or Upon the return of the incumbent

Date Posted: October 3, 2025

Closing Date: Open Until Filled

Please note that internal applicants must apply by October 9, 2025. Internal applications received after this date will not be considered as internal and seniority will not apply – position will remain open until filled.

The Opportunity:

Working within our Counselling and Gender Based Violence Department, the Clinical Counsellor, Punjabi/Hindi Speaking provides counselling support to the vulnerable Refugee Claimant, CUEAT visa holders and refugee newcomers in the Surrey and Delta communities with the crucial role in providing comprehensive support to refugee claimant asylum seekers and other refugee individuals and families. This role will involve both in-office, outreach and advocacy supports, as well as evening and weekend work depending on program needs. All counselling services and interventions are individualized for each client and family, with the aim of reducing barriers the client is facing and increasing capacity through a strength-based therapeutic approach. To serve the needs of our community, candidates must be able to provide service in English and Punjabi/Hindi, additional languages an asset.

Key Responsibilities:

• Provides clinical services to clients in the community by conducting comprehensive assessments, implementing therapeutic interventions during on-going follow-up care, and consulting with the individuals’ general practitioners;
• In collaboration with manager, responds to critical incidents with appropriate reporting, safety planning, and crisis intervention to address safety concerns;
• Develops and implements approaches to supporting clients that centre around the client’s needs, strengths, and individual preferences;
• Provides individual, family, group, and psycho-educational supports as appropriate for the client and family;
• Supports the client’s development of stronger relational and community supports;
• Works collaboratively with Provincial ministry staff, care professionals, and clients/family in the identification and resolution of client/family mental health issues, ethical dilemmas, concerns regarding services, and coordination and integration of care;
• Develops safety plans with the clients to enhance their sense of safety;
• Maintains records in accordance with established procedures and policies and prepares/maintains statistical data, correspondence reports and other documentation, as requires;
• Participates in service, inter-disciplinary case conferences and team meetings, as required by the employer, shares information, demonstrates and/or provides guidance on clinical/health related tasks, ensures students are aware of assignments developed by the employer and reassigns clinical/health related tasks, as necessary;
• Adheres to ethical principles and standards of practice for the counselling profession as it relates to informed consent, confidentiality, and professional conduct;
• Provides an ongoing commitment to client services and continuous quality improvement to ensure best practice client services and the most effective delivery of service;
• Performs other related duties, as directed by the Manager or designate.

Mandatory Qualifications:

• Master’s degree in counselling, psychology, social work or a related discipline from a recognized program;
• Fluency in Punjabi/Hindi Language

Qualified candidates will also possess:

• Master's level university degree in counselling, psychology, social work or a related discipline;
• Two years’ recent related clinical experience working with children, adolescents, and families, substance use or an equivalent combination of education, training and experience;
• Registered Clinical Counsellor (RCC) designation from the BC Association of Clinical Counsellors;
• Demonstrated ability to organize and facilitate groups designed to provide counseling services and therapeutic interventions to a wide variety of participants;
• Strong written, verbal and interpersonal communication skills.
• Verbal and written fluency in one of the contract language;
• Understanding of the immigrant and refugee experience;
• Demonstrated ability to work with the specific cultural population required;
• Demonstrated ability to work cooperatively and independently;
• Occupational First Aid, or be willing to obtain one upon start of position;
• Class 5 BC Driver’s License and access to a vehicle.

A criminal record check is required as a part of this process.

DIVERSEcity is committed to employment equity and encourages applications from people of all gender identities and expressions, persons with disabilities, Indigenous peoples and visible minorities. Persons with disabilities who anticipate needing accommodations for any part of the application and hiring process may contact our HR department at ([e-mail]). Any personal information provided will be maintained in confidence.