Clinical Counsellor (Overnight)

Workplace Options; Canada; Remote; CAD 56,000 - 66,000; Full time

Job summary

A leading wellbeing services provider is seeking a Clinical Counsellor to deliver remote counselling and support. You will engage with clients using video and telephonic methods, demonstrating empathy and creating meaningful connections. The role requires a Master's degree in a relevant field and significant experience in mental health services. This position offers a competitive salary and a commitment to employee wellbeing.

Benefits

Paid Time Off

Life Insurance

Employer Pension Contribution

Travel Reimbursement

Extended healthcare, dental and vision benefits

Monthly clinical supervision

Training/tuition reimbursement

Gym Reimbursement

Qualifications

• 1 year of direct counselling experience required.
• Minimum 2 years direct client-contact providing counselling or mental health services.
• Experience using clinical assessment tools is required.

Responsibilities

• Provide telephonic and video counselling, maintaining confidentiality.
• Assess clients for appropriateness for short-term counselling.
• Develop clear treatment plans collaboratively.

Skills

Social worker

Counsellor

Psychologist

Counselling methodologies (Solution-Focused, CBT)

Crisis intervention

Education

Master’s degree

Licensure or clinical certification

Job description

Who we are:

Founded in 1982, WPO is the largest independent provider of holistic wellbeing solutions. Through our customized programs, and comprehensive global network of credentialed providers and professionals, we support individuals to become healthier, happier and more productive both personally and professionally. Trusted by 51% of Fortune 500 companies, we deliver high quality care digitally and in-person to over 75 million individuals across 116,000 organizations in more than 200 countries and territories. At WPO, you will be joining a team that is committed to improving employee wellbeing around the world.

Current Opportunity: Clinical Counsellor

Location: Canada

Onsite/Hybrid/Remote: Remote

Shifts: 7:30pm-6am EST shifts will include either a Saturday or Sunday

Salary: $66,000 CAD a year

Years of experience: 1 year of direct counselling experience

What you will do:

Our Clinical Counsellors engage with participants over the phone, video, chat & email all while demonstrating what we call: The Power of a Good Conversation – creating a connection with the client to ensure they feel heard, supported, and cared for.

It’s difficult to describe an average day for our counsellors, as each caller presents with a unique set of challenges, and it would be from your clinical conversation that would help each person navigate a way forward. These short videos provide a good insight into what it’s like to be a counsellor here at Workplace Options: Being a Counsellor at WPO and Member Experience - The Power of a Good Conversation.

If you are a mental health provider that wants to provide emotional support with a warm and empathic approach to people of all ages, cultures, and backgrounds from around the world, this is the role for you.

Responsibilities:

• Provide single session telephonic and videocounselling, in-the-moment support and crisisphonic management in a supportive, ethical and professional manner while maintaining client-confidentiality.
• Assess clients thoroughly to ensure appropriateness for short-term counselling.
• Assess and manage high risk calls and working closely with individuals at risk.
• Appropriately refer clients to external resources or within WPO as part of our holistic approach.
• Collaboratively develop clear and concise treatment plans for clients.
• Maintain clear clinical and task-oriented documentation in case management system.
• Any additional tasks pertinent to the position, as deemed appropriate by management.

Qualifications/Skills:

To excel in this role, you will need the following qualifications and skills:

• Social worker, Counsellor or Psychologist with accompanying Master’s degree
• Licensure or clinical certification preferred.
• Minimum 2 years direct client-contact providing counselling or mental health services
• Experience providing assessments and/or using clinical assessment tools.
• Experience using short-term counselling modalities such as Solution-Focused, CBT, Mindfulness, Integrative, Systemic counselling.
• Training in crisis intervention and supporting high risk clients beneficial.
• Ability to work with clients presenting with substance abuse, situations of crisis, mental health symptoms and/or family/relationship-related concerns impacting personal or work performance.

What we offer:

• Paid Time Off
• Life Insurance
• Employer Pension Contribution
• Travel Reimbursement
• Extended healthcare, dental and vision benefits
• AD&D and Long-term disability insurance
• Monthly clinical supervision
• Supervision stipend
• Training/tuition reimbursement
• Access to professional monthly clinical development webinars & professional development workshops
• Gym Reimbursement
• Wellness rewards
• Access to EAP benefits and all WPO services
• Mentorship Program
• 24/7 support for risk calls
• Employee exchange programme
• Comprehensive training provided for this position

At Workplace Options, we don’t just deliver wellbeing services to our clients, we champion wellbeing for our own employees as well. Examples of our benefits and commitment to employee wellbeing include: Paid Time Off, Life Insurance, Employer Pension Contribution, Travel Reimbursement, Extended healthcare, dental and vision benefits, Life insurance, AD&D and Long-term disability insurance, Monthly clinical supervision, Supervision stipend, Training/tuition reimbursement, Access to professional monthly clinical development webinars & professional development workshops, Gym Reimbursement, Wellness rewards, Access to EAP benefits and all WPO services, Mentorship Program, 24/7 support for risk calls, Employee exchange programme, Comprehensive training provided for this position.

At Workplace Options, we are committed to and are accountable for building a workplace where individuals feel empowered to bring their whole selves to work, free from judgment or fear of discrimination. We understand that having a diverse organization is only the beginning and it will require nurturing and care to thrive. We will continue to take action to ensure we achieve equitable and measurable outcomes.

We strive to cultivate a space where diverse voices are not only heard but actively sought out and valued for the unique insights they bring. By embracing and promoting authenticity, we aim to build a vibrant and inclusive community that fosters collaboration, innovation, belonging and personal growth.

For further details about WPO please check out our website www.workplaceoptions.com. These short videos give a great overview of what we do Human-Powered Care and The WPO Global Experience.

Workplace Options collects and processes personal data in accordance with applicable data protection laws. If you are a European job applicant, refer to our Privacy Notice for further details (https://www.workplaceoptions.com/privacy-notice-for-recruitment/).