Clinical Counsellor (2025-537-CC)

WoodGreen Community Services; Toronto; Hybrid; CAD 80,000 - 100,000; Part time

Job summary

A community service organization in Toronto is looking for a Clinical Counsellor to provide therapeutic counselling and support to individuals with mental health and substance use issues. The role involves performing clinical assessments, developing treatment plans, and case management within a hybrid work setting. Candidates should have a Master's degree in social work or a related field and at least three years of relevant experience. This position fosters an inclusive environment and offers competitive hourly compensation.

Qualifications

• Minimum of 3 years experience in mental health, addictions, and/or social services.
• Demonstrated ability in supporting individuals with complex mental health issues.
• Knowledge of therapeutic counselling approaches including CBT and DBT.

Responsibilities

• Perform clinical assessments to determine service needs.
• Provide therapeutic counselling using client-centered approaches.
• Engage in case management and develop care plans.

Skills

Mental health counselling

Crisis intervention

Therapeutic modalities

Case management

Interpersonal skills

Education

Masters of Social Work (M.S.W.)

Registered Social Worker (R.S.W.)

Tools

Microsoft Word

Microsoft Excel

Job description

Employment Details

• Employment Type: Contract until August 2026 (Contract Hourly, Bargaining Unit 1 Vacancy)
• Work Hours: 37.5 hours/week (Mon‑Fri 9am‑5pm)
• Work Setting: Hybrid – Opportunity to work remotely after orientation & training period
• Salary: $31.98/hour
• Application Deadline: December 29, 2025 by 11:59 pm

Who We Are

WoodGreen is a team of diverse and innovative change makers working together to make a difference in our communities. A United Way Anchor Agency with a proven track record and an entrepreneurial mindset, we continuously seek to develop solutions to critical social needs while striving to become a Centre for Equity. Visit www.woodgreen.org to learn more about who we are and to review our Equity Statement.

We are committed to building an inclusive and diverse workforce, representative of the communities we serve. We encourage, and are pleased to consider, applications from Indigenous peoples, racialized persons/persons of colour, women/women identifying, persons with disabilities, 2SLGBTQIA+ persons, and others who contribute towards promoting innovative ideas and solutions.

Program Overview – Counselling & Support Services

The Clinical Counsellor is a member of the Community Care Unit (CCU) and reports to the Supervisor, Counselling & Support Services. Working within an anti‑oppressive, anti‑racism, trauma‑informed, harm reduction, disability justice, and mental health recovery framework, the incumbent is responsible for providing assessment; therapeutic counselling in a variety of client‑centered modalities; telephone, virtual and in‑person clinical consultation, assessment for acute/crisis needs; and referral and connection to appropriate services and supports. This position requires superior clinical skills, comprehensive knowledge of mental health and substance use services and programs, and excellent organisational and administrative skills.

What You Will Do

Direct Client Support

• Perform clinical assessments to determine service needs and formulate recommendations or treatment plans.
• Account for each client’s values, preferences, and circumstances to support the development of client‑centered goals/treatment plans.
• Provide therapeutic counselling to clients utilising a wide range of approaches that best meet the clients’ needs and circumstances (e.g. CBT, Solution‑Focused therapy, DBT, Motivational Interviewing).
• Encourage active communication between clients and/or caregivers and health care providers to optimise client outcomes.
• Provide preliminary assessment of risk in crisis situations, consult and devise an intervention and action plan, and provide crisis intervention.
• Provide case management services to both short‑term and long‑term clients, through the development and implementation of a care plan to address their priority and emerging needs.
• Participate in case conferences and clinical meetings to ensure the coordination of services and a continuum of care, as well as maintaining relationships with partner organisations.
• Support engagement work as needed across OHT initiative working groups and steering committees.
• Identify appropriate and credible resources responsive to client needs, considering culture, language, reading level, accessibility, and health literacy.
• Facilitate or lead therapeutic and/or psychosocial support groups as required.
• Develop/prepare group materials, including group curriculum, handouts, and supplies.
• Provide clinical support to individual group participants, as appropriate/required.
• Create, maintain, and update appropriate client records in a timely, efficient manner.

General

• Ensure the organisation’s policies and procedures are carried out.
• Maintain confidentiality regarding clients, volunteers, staff, programmes, community members and community partners.
• Provide mentorship, training and/or supervision to student placements and volunteers.
• Participate in team and unit meetings regularly and promote healthy functioning of the team and unit.
• Participate in ongoing training and education.
• Participate in supervision sessions and annual performance appraisals with supervisor.
• Maintain appropriate records and documentation in a timely manner and collect statistical data required for accountability of the programme.
• Represent the unit on internal and/or external staff committees as directed by supervisor and programme manager.
• Perform other duties as assigned.

What You Bring to the Team

• Masters of Social Work (M.S.W.) or graduate degree in a relevant field. Registered Social Worker (R.S.W.) or Psychotherapist (R.P.) in good standing with the Ontario College of Social Workers and Social Service Workers (OCSWSSW) or College of Registered Psychotherapists of Ontario (CRPO).
• Minimum of 3 years related experience in mental health, addictions, and/or social services. Demonstrated experience supporting individuals with mental health and substance use issues from an anti‑oppressive, anti‑racist, harm reduction, trauma‑informed, and mental health recovery approach is required.
• Demonstrated ability in supporting individuals who have complex mental health and/or addiction issues, history of trauma, violence/abuse, chronic physical health issues, etc.
• Knowledge of, experience with, and demonstrated ability in providing therapeutic and supportive counselling utilizing various modalities (e.g. Narrative Therapy, CBT, DBT).
• Proven working knowledge of theories of addiction, evidence‑based treatment models and best/practising approaches.
• Training in clinical interviewing and evidence‑informed interventions is recommended.

What Will Set You Apart

• Knowledge and experience providing addictions counselling and support.
• Demonstrated experience in crisis response/intervention and commitment to a harm reduction approach.
• Comprehensive understanding and knowledge of the mental health, addictions, health sector, and community resources.
• Solid understanding of the intersectionality of systemic barriers and social determinants of health, including racism, discrimination, and oppression.
• Demonstrated knowledge of issues affecting marginalised communities, policies, legislation, programmes, and other issues related to scope of practice and social determinant of health.
• Proven ability in providing system navigation and care coordination.
• Superb assessment skills and comfort with standardised assessment tools.
• Strong de‑escalation and crisis intervention skills.
• Strong interpersonal and conflict resolution skills.
• Excellent organisational and time‑management skills.
• Excellent documentation skills.
• Self‑directed and independent but also proven experience working effectively as a team member with other community professionals.
• Demonstrated ability to exercise good judgment, flexibility, problem‑solving and conflict management skills.
• Applied computer skills (MS Word, Excel, Internet) and ability to use client information systems.
• Ability to demonstrate an anti‑oppression approach to practice and work from a client‑centered, anti‑racism, harm reduction, trauma‑informed, and disability justice approach is required.
• Excellent oral and written English communication fluency.
• French or other second language(s) is a strong asset.

WoodGreen is an equal opportunity employer. We are committed to providing an inclusive and barrier‑free selection process and work environment. If contacted in relation to an employment opportunity, please advise our People & Culture representatives at [e-mail] of the accommodation measures required. Information received relating to accommodation will be addressed confidentially.

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