Clinical Application Specialist

ZEISS Group; Toronto; Hybrid; CAD 100,000 - 125,000; Full time

Job summary

A leading medical technology company in Toronto is seeking an individual to manage training sessions for customers, install medical equipment, and collaborate with sales teams. The ideal candidate will have a degree in engineering or a related field, with 3-5 years of relevant experience in an ophthalmology clinic setting. Excellent communication skills and experience with networking equipment are essential. The role allows for remote work flexibility while requiring travel across Canada for training events.

Benefits

Comprehensive benefits package including medical, vision, dental, and employee assistance programs

Paid time off including vacation, personal, and sick days

Opportunity for career advancement and growth within the organization

Flexibility to work remotely from Toronto

Qualifications

• Minimum of three to five years of experience in an ophthalmology clinic setting or comparable experience.
• Strong understanding of networking protocols such as TCP/IP and VLAN.

Responsibilities

• Manage on-site training sessions for customers, including scheduling appointments and addressing inquiries.
• Install medical equipment and provide full training on applications and usage.
• Collaborate with sales teams to recommend appropriate solutions based on customer needs.
• Maintain strong relationships with key stakeholders and provide feedback to management.
• Troubleshoot connectivity issues and conduct site assessments for network infrastructure.

Skills

Excellent written and verbal communication skills

Proven experience in implementing and configuring networking equipment

Basic computer skills, particularly in Microsoft Office Suite

Ability to travel across Canada for training and events

Education

Undergraduate degree, preferably in engineering, marketing, or life sciences

MBA or advanced degree preferred

Job description

Employer Industry: Medical Technology

Why consider this job opportunity

• Opportunity for career advancement and growth within the organization
• Comprehensive benefits package including medical, vision, dental, and employee assistance programs
• Paid time off including vacation, personal, and sick days
• Flexibility to work remotely from Toronto, Canada
• Chance to make a positive impact by supporting healthcare professionals with cutting‑edge technology

Job Responsibilities

• Manage on‑site training sessions for customers, including scheduling appointments and addressing inquiries
• Install medical equipment and provide full training on applications and usage
• Collaborate with sales teams to recommend appropriate solutions based on customer needs
• Maintain strong relationships with key stakeholders and provide feedback to management
• Troubleshoot connectivity issues and conduct site assessments for network infrastructure

Qualifications

• Undergraduate degree, preferably in engineering, marketing, or life sciences; MBA or advanced degree preferred
• Minimum of three to five years of experience in an ophthalmology clinic setting or comparable experience
• Excellent written and verbal communication skills, particularly in challenging situations
• Proven experience in implementing and configuring networking equipment
• Ability to travel across Canada for training and events

Preferred Qualifications

• Knowledge of the diagnostic ophthalmic industry and related technologies
• Industry‑standard credentialing in ophthalmology preferred but not required
• Familiarity with visual fields, lensometry, refractometry, and biometry
• Basic computer skills, particularly in Microsoft Office Suite
• Strong understanding of networking protocols such as TCP/IP and VLAN

#MedicalTechnology #HealthcareSupport #CareerGrowth #RemoteWork #EmployeeBenefits

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