Clinic Secretary Temp PT- Community Engagement and Outreach -Ambulatory Services

Baycrest; Toronto; On-site; CAD 60,000 - 80,000; Part time

Job summary

A leading healthcare facility in Toronto is offering a temporary part-time position for a Clinic Secretary. The successful candidate will support medical administrative and clinical functions including client scheduling, maintaining patient records, and facilitating community health initiatives. Strong organizational and communication skills are essential, along with experience in a healthcare setting. The role includes a competitive pay rate of $25.81-$28.14 per hour.

Benefits

Vacation Entitlement

Extended health and dental benefits

Healthcare of Ontario Pension Plan (HOOPP)

24/7 Employee Assistance Program

Qualifications

• Completion of a recognized post-secondary Office Administration – Medical program, or comparable.
• Strong organizational and time-management skills.
• Excellent verbal and written communication skills, with high attention to detail.

Responsibilities

• Coordinate and manage client appointment scheduling for the CDM Hub and CHIF programs.
• Create, update, and maintain patient profiles in PS Suite EMR.
• Help plan and coordinate engagement events and cross-department meetings.

Skills

Organizational skills

Time management

Communication skills

Relationship management

Community engagement

Education

Post-secondary Office Administration – Medical program

Tools

Microsoft Office

Job description

Baycrest Hospital has an opportunity for a

CLINIC SECRETARY

Ambulatory Clinical Services

Community Engagement and Outreach

Position Type: Temporary Part-time (approximately 16 months)

Shift Type: Day-Evening, some weekends (Shifts may be subject to change)

Hourly Pay Rate: $25.81-$28.14

Bi-Weekly Hours: 37.5 Hours

Posting Number: 9390

Union: Non-Union

Date Posted: November 7, 2025

Internal Closing Date: November 14, 2025

Don’t miss the opportunity to join our Ambulatory Clinical Services for this new Clinic Secretary role. This role is in collaboration with Baycrest Hospital Ambulatory Services and the North York Toronto Health Partners (NYTHP). North York Toronto Health Partners (NYTHP) is a collaborative partnership with patients, primary care, and community partners, a first‑generation Ontario Health Team (OHT), driving the development of a locally integrated health system to serve the community. The partnership reflects the continuum of health care – hospital, home care, community support services, mental health and addictions, primary care, and long‑term care. Be a part of our dynamic and exciting team! Our team is making a world of difference!

Job Summary:

The successful candidate will play a critical role in supporting medical administrative and clinical responsibilities for our CDM Hub and CHIFs including triaging clients, documenting in electronic health records, coordinating clinical inventory/supplies, and ensuring smooth clinical operations of all clinics.

The role will serve as part of the NYTHP backbone team, hosted at Baycrest Hospital and operate in a matrix style environment – responsible to both NYTHP initiatives and Baycrest Ambulatory Services. This role will support the following initiatives: Community Health and Information Fairs (CHIFs), which aim to increase community access to healthcare services and supports for equity‑deserving populations; Chronic Disease Management Hub; and the Neighbourhood Care Team.

Responsibilities include but are not limited to:

• Coordinate and manage client appointment scheduling for the CDM Hub and CHIF programs.
• Create, update, and maintain patient profiles in PS Suite EMR, including uploading and organizing relevant clinical documents.
• Contact clients to complete intake and eligibility assessments in preparation for CDM Hub or CHIF cancer screening appointments.
• Support administrative tasks for Neighbourhood Care Team (e.g., coordinating schedules, booking spaces, flyer distribution and/or supporting inquiries where capacity permits).
• Identify and resolve clinical workflow issues to ensure efficient daily operations.
• Support clinical supply management, including ordering, tracking, and inventory maintenance.
• Help plan and coordinate engagement events and cross‑department meetings.
• Prepare materials such as agendas, minutes, invitations, reports, presentations, and analyses for project meetings and working groups.

Qualifications include but are not limited to:

• Completion of a recognized post‑secondary Office Administration – Medical program, or comparable.
• Experience supporting community‑based projects, preferred.
• Experience with community engagement, ideally within the health care sector, preferred.
• Experience working with high‑need, complex, and diverse priority groups in the community health setting, an asset.
• Ability to adapt to change; high level of flexibility and reliability.
• Strong organizational and time‑management skills.
• Excellent verbal and written communication skills, with high attention to detail.
• Strong relationship management and community engagement skills.
• Ability to work as part of a team and independently.
• Comfort with ambiguity.
• Proficiency with Microsoft Office, including Word, Excel, PowerPoint, Outlook, and For ms.

Additional Benefits:

• % Vacation Entitlement
• Opportunity to enroll in the extended health and dental benefit plan
• Opportunity to enroll in the Healthcare of Ontario Pension Plan (HOOPP)
• Access to 24/7 Employee Assistance Program

INTERNAL APPLICANTS: Current Baycrest employees must apply online through the Baycrest intranet. Applications submitted through the external careers website will only be considered after the internal application process. If you are a current employee and are unable to access the intranet, please contact Human Resources for assistance.

EXTERNAL APPLICANTS: Please submit your application online by clicking the Apply button below.

Remarkable people of Baycrest Health Sciences are changing the future of brain health and aging.

Thank you for your interest in joining Baycrest. Only those selected for an interview will be contacted.

Baycrest is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (‘AODA’). If you require accommodation for disability during any stage of the recruitment process, please notify Human Resources at [e-mail] or 416‑785‑2500, ext. 2961.

All successful candidates will be required to complete a police reference check/vulnerable sector screen.

Job Location: Toronto, Ontario, Canada

Position Type: Temporary, Part Time (Fixed Term 1 Year or Greater)