Clinic Office Assistant: Records, Scheduling & Reception

Island Health; Port Alberni; On-site; CAD 40,000 - 55,000; Full time

Job summary

A health care organization is seeking an Office Assistant to provide clerical support and receptionist services. Responsibilities include maintaining client records, answering inquiries, and booking appointments. Ideal candidates will have Grade 12 graduation, Microsoft Office knowledge, and experience with mental health and substance use issues. Strong communication and multitasking skills are essential for this role.

Qualifications

• Grade 12 graduation, additional courses in Microsoft Office, and one year of clerical experience.
• Experience preferred working with adults and youth with mental health and substance use issues.

Responsibilities

• Provide clerical support services to the clinical staff and service.
• Maintain client records relating to admission, discharge, and transfers.
• Answer general inquiries, greet clients, and book appointments.

Skills

Typing speed of 55 words per minute

Proficient in Microsoft Office (Word, Outlook, Excel, Access)

Ability to operate office equipment

Strong oral and written communication skills

Ability to prioritize multiple tasks

Teamwork and client-focused approach

Public interaction in a courteous manner

Discreet and confidential handling of information

Education

Grade 12 graduation + additional courses in Microsoft Office

Job description

A health care organization is seeking an Office Assistant to provide clerical support and receptionist services. Responsibilities include maintaining client records, answering inquiries, and booking appointments. Ideal candidates will have Grade 12 graduation, Microsoft Office knowledge, and experience with mental health and substance use issues. Strong communication and multitasking skills are essential for this role.