Clinic Manager - Victoria

CannaConnect; Victoria; On-site; CAD 45,000 - 65,000; Full time

Job summary

A leading medical cannabis clinic in Victoria is seeking a Clinic Manager to enhance patient care and education on medical cannabis. You will onboard patients, arrange appointments, and run events within a wellness lounge environment. The successful candidate will possess a relevant degree, customer service experience, and preferably knowledge of medical cannabis. This full-time role includes some evenings and weekends.

Qualifications

• Previous experience in a client-facing setting is an asset.
• Previous experience in a sales/education role is an asset.
• Previous experience in a medical setting is an asset.
• Knowledge of Medical Cannabis and/or Previous Medical Cannabis Education is an asset.

Responsibilities

• Onboard new patients and arrange their appointments with physicians.
• Provide information to clients to help them handle medical cannabis safely.
• Organize and run social events in the wellness lounge.
• Support the team in head office as needed.

Skills

Customer Service experience in a front-line setting

Good time management

Self-motivated

Excellent communication skills

Education

Post-secondary degree or diploma

Job description

Overview

Job Description

Perhaps you’re a fresh graduate looking for their first real gig, and are driven to make a difference in people’s lives. Maybe you’ve been in the workforce for a while and are looking for a career shift. Either way, you’re interested to work in an environment filled with opportunity and excitement, where you can make a lasting impact on a human level. If the above sounds like you, we have a job opportunity for you. We’reCannaConnect (), one of Canada’s leading medical cannabis clinics, focusing specifically on military veterans, RCMP and First Responders. We are passionate about connecting individuals suffering from medical conditions such as PTSD, anxiety, depression, and chronic pain with a trusted network of physicians and licensed cannabis producers. Our mission is to provide personalized care for individuals looking to improve their quality of life by educating them how to effectively use medical cannabis, planting the seeds for a more natural path to health and wellness. With this in mind, we’re looking for a Clinic Manager to support our mission by providing tailored education and patient support services to both new and existing patients at our wellness lounge in Victoria.

Full-Time - Clinic Manager

Here at CannaConnect, we specialized in providing a safe and caring environment for our veteran clientele. Our clinics offer a unique cross between medical clinic and wellness lounge, allowing our patients to feel taken care of from a professional standpoint, while also enjoying an environment that is fun and inviting.

As a Clinic Manager you will be a key contributor to all things related to patient care, as well as being host / facilitator to anything going on in our wellness lounge. You will work closely with our Veteran Leads in the clinic and with programming. You’ll be responsible for onboarding new patients, arranging their appointments with physicians, performing follow up calls and updating their files when necessary. You’ll also provide our clients with the information and education they need to handle medical cannabis safely and effectively. In addition to the patient-related services, you will also be responsible for helping to organize and run social events in our wellness lounge. This may include the occasional weekend or evening event. Some of your time will also be spent helping the team in head office.

Responsibilities

• Onboard new patients, arrange their appointments with physicians, perform follow-up calls and update patient files as needed.
• Provide information and education to clients to help them handle medical cannabis safely and effectively.
• Organize and run social events in the wellness lounge, including occasional weekend or evening events.
• Support the team in head office as needed.

Qualifications

• A post-secondary degree or diploma
• Customer Service experience in a front-line setting
• Previous experience in a client-facing setting is an asset
• Previous experience in a sales / education role is an asset
• Previous experience in a medical setting is an asset
• Knowledge of Medical Cannabis and / or Previous Medical Cannabis Education is an asset

We value transferable skills just as much as we do experience. We like people who have good time management, are self-motivated and can communicate well with others.

Details

• Location: 131 Presley Pl #2, Victoria, BC V9B 0S4
• Hours: 40 hours per week, with some evenings and weekends required

How to Apply & EEO

How to Apply Please submit your resume and cover letter through this posting. We value diversity and inclusion and encourage all qualified people to apply. If we can make this easier through accommodation in the recruitment process, please contact us. We will review applications as they are received and look forward to hearing from you.