Clinic Assistant II- Algoma District Cancer Program-Systemic Clinic- Full Time

Sault Area Hospital; Sault Ste. Marie; On-site; CAD 30,000 - 60,000; Full time

Job summary

A healthcare facility in Ontario is seeking an administrative professional for patient scheduling and medical record management. The ideal candidate will have experience in an acute care environment, proficiency in medical terminology, and familiarity with Meditech and Mosaiq software. Strong communication and organizational skills are essential. This role involves direct interactions with patients and healthcare staff to ensure efficient service delivery.

Qualifications

• Minimum one year experience in acute care, preferably in Oncology.
• Demonstrated ability to work independently and as part of a team.
• Excellent written and oral communication skills.

Responsibilities

• Process physicians’ orders and assist with patient charts.
• Greet patients, answer phones, and schedule appointments.
• Maintain physician appointment calendars.

Skills

Medical terminology

Microsoft Office proficiency

Experience with Meditech

Scheduling via Telehealth

Education

Diploma in Office Administration or equivalent

Health Office Administration Certificate

Tools

Meditech

Mosaiq

CWS

Job description

DUTIES

• Process physicians’ orders according to Hospital policy and Computerized Physician Order Entry (CPOe). Assist physician / nurse teams with patient charts and record forms.
• Greet and direct patients and visitors; answer telephone, relay messages, schedule patient appointments and chemotherapy treatments according to Cancer Care Ontario (CCO) guidelines; maintain communication with other SAH departments, physicians’ offices, community agencies and outlying Hospitals.
• Assemble, disassemble, and replenish charts, insert all pertinent patient reports and records on charts; complete chart deficiency forms, photocopy and scan documents into Mosaiq.
• Prepare requisitions in conjunction with nursing staff, as per policy, and fax / deliver requisitions as necessary.
• Utilize Meditech for order entry, report retrieval, and schedule appointments in Medical Day Care and Diagnositic Imaging utilizing Community Wide Scheduling (CWS).
• Maintain physician appointment calendars and appropriate records.
• Utilize Mosaiq to schedule patient appointment in the Systemic Clinic, chemotherapy, phlebotomy, and patient educational classes.
• Organize daily schedule for physicians and primary nurses utilizing Mosaiq.
• Participate in orientation of new staff.

QUALIFICATIONS

• Diploma in Office Administration, Health Office Administration Certificate or equivalent education and / or experience, preferably in a health care environment.
• Minimum one year experience in acute care required; preferably in Oncology.

EXPERIENCE

• Proficiency in medical terminology.
• Proficiency in a Microsoft Office environment.
• Experience with Meditech and Mosaiq.
• Experience with CWS and scheduling of patient visits via Telehealth.

ABILITY

• Demonstrated ability in transcribing written orders required.
• Relevant working experience in a busy work environment required.
• Excellent written and oral communication skills.
• Excellent problem-solving, organizational and time management skills.
• Ability to work independently and interdependently as a member of a multidisciplinary team.
• Demonstrated ability to maintain successful working relationships; ability to meet and interact with people in a pleasant, professional, responsible and reassuring manner, both in person and on the telephone; tact, courtesy and alertness in public contacts.
• Demonstrated behaviour consistent with the hospital’s mission statement and core values.