Client Success & Payroll Solutions Specialist

Vensure Employer Services; Quebec; On-site; CAD 30,000 - 60,000; Full time

Job summary

A prominent HR solutions provider is seeking a Client Relations Specialist to support clients by answering questions and resolving issues. Candidates should possess a DEC in Computer Science and have 1 to 3 years of experience in a related field, particularly in payroll management. Excellent organizational, bilingual communication skills in English and French, and the ability to work collaboratively are vital for success in this role.

Qualifications

• 1 to 3 years of experience in a related field.
• Familiarity with providing web-based training.
• Knowledge of general database design and usage.

Responsibilities

• Provide exceptional customer service and support.
• Schedule meetings or calls with clients as needed.
• Promptly address and resolve client issues.

Skills

Excellent organizational and time management skills

Technical skills necessary

Verbal and written communication skills

Critical thinking skills

Emotional intelligence

Education

DEC in Computer Science

Tools

Microsoft Office

Payroll software/applications

Job description

A prominent HR solutions provider is seeking a Client Relations Specialist to support clients by answering questions and resolving issues. Candidates should possess a DEC in Computer Science and have 1 to 3 years of experience in a related field, particularly in payroll management. Excellent organizational, bilingual communication skills in English and French, and the ability to work collaboratively are vital for success in this role.