Client Success & Operations Manager

Reimagined Parking; Regina; On-site; CAD 60,000 - 65,000; Full time

Job summary

A parking management firm in Canada is seeking an experienced Account Manager to oversee client-facing accounts. This role involves acting as a key contact for clients, managing staffing operations, and creating revenue strategies. Candidates should have at least three years of experience in account management or customer service, with a preference for a college degree. Benefits include vacation time, medical, dental, and life insurance, as well as opportunities for personal and professional development.

Benefits

Vacation

Medical/Vision

Dental

Life Insurance

AD&D

Short-term Disability (STD)

Long-term Disability (LTD)

Retirement Savings Plan (RRSP)

Employee Assistance Program (EAP)

Qualifications

• 3+ years of Account Management experience preferred.
• Excellent customer service and communication skills are required.
• Must own a vehicle and possess a valid driver's license.

Responsibilities

• Serve as a key client contact ensuring high-quality customer service.
• Oversee staffing operations and manage labor costs.
• Create strategies to maximize revenue from client accounts.

Skills

Account Management Experience

Customer Service Skills

Communication Skills

Negotiation Skills

Microsoft Office Suite

CRM Software (Salesforce, HubSpot)

Knowledge of Parking Operations

Education

College Degree Preferred

Tools

Salesforce

HubSpot

Job description

A parking management firm in Canada is seeking an experienced Account Manager to oversee client-facing accounts. This role involves acting as a key contact for clients, managing staffing operations, and creating revenue strategies. Candidates should have at least three years of experience in account management or customer service, with a preference for a college degree. Benefits include vacation time, medical, dental, and life insurance, as well as opportunities for personal and professional development.